Spec Clinical Product Surveillance

Medline; Chicago (IL); Sur place; USD 79 000 - 119 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life and disability insurance

401(k) contributions

Paid time off

Employee Assistance Program

Résumé du poste

Medline Industries, LP in Illinois seeks a Clinical Product Surveillance Specialist who will investigate post-market complaints, support patient safety, and serve as a clinical resource across cross-functional teams. Under general supervision, you will coordinate adverse event reporting to FDA, review risk data, and help drive CAPAs, design quality, and regulatory compliance related to Medline products.

Active RN licensure and BSN are required, with at least 5 years of patient care experience or

Qualifications

• Bachelor's Degree in Nursing (BSN) and active RN licensure.
• Minimum 5 years of patient care experience or BSN with 4 years patient care and 2 years in a similar role.
• Knowledge of quality improvement and patient safety.
• Understanding of clinical standards, processes and workflows.
• Familiarity with medical devices and pharmaceuticals related to patient safety.
• Ability to assess clinical outcomes, analyze data, and present findings.

Responsabilités

• Identify and investigate post-market complaints with potential safety issues.
• Ensure adverse event reports are processed and submitted to the FDA in a timely manner.
• Collaborate with cross-functional teams as a clinical resource for internal and external customers.
• Review customer responses for technical and clinical accuracy related to Medline products.
• Support risk management, CAPAs, and regulatory compliance activities.

Connaissances

Quality improvement

Patient safety

Clinical workflows

Data analysis

MS Office

Cross-functional collaboration

Analytical skills

Time management

Formation

BSN (Bachelor of Science in Nursing)

Outils

MS Office

Description du poste

Job Summary

Under general supervision, the Clinical Product Surveillance Specialist is responsible for independently using knowledge of clinical workflows and product use when investigating post-market complaints and providing clinical resource support to internal and external customers. This role acts as a patient safety advocate and participates in various cross-functional activities that include, but are not limited to Complaint Handling, Risk Management, Design Quality, and Regulatory Compliance, to support product safety and efficacy and recommend improvements and/or corrections as needed.

MAJOR RESPONSIBILITIES

• Identify and investigate domestic and international post‑market complaints with a potential safety issue and elevate complaints for further investigations as needed.
• Ensure adverse event reports (i.e. MDRs, ICSSRS) are processed, prepared, and submitted to the FDA within regulation timelines.
• Process FDA reportable post‑market complaints and assist in coordinating international adverse event reporting with local health authorities or authorized representatives.
• Collaborate with team members and act as a clinical resource for internal and external customers.
• Ensure communications are created and issued to internal and external customers.
• Review customer responses for technical and clinical accuracy as related to Medline products.
• Provide clinical insight, evaluation, and resolution during post‑market, risk management, and design development/modifications processes for new and existing Medline products.
• Participate in the analysis of safety and risk data within areas of responsibility and identify actionable findings, trends, or product safety issues that require further investigations.
• Assess clinical, health, and safety risks during Health Hazard Evaluations, product recall or field action determinations, and acceptance of product as‑is.
• Ensure compliance with applicable post‑market regulations for areas of responsibility and participate in regulatory audits, regulatory body communications, and/or additional information requests as applicable.
• Participate in process improvements and Corrective and Preventative Actions (CAPAs).
• Participate in the development and maintenance of processes/procedures associated with Adverse Event Reporting, Risk Management, and Standard Operating Procedures (SOPs) associated with Clinical Risk Evaluation.
• Facilitate clinical safety meetings and conduct trainings related to post‑market surveillance, clinical use, product risk, and SOP requirements.
• Maintain active Registered Nurse (RN) licensure and good standing with state or other governing licensure body.

MINIMUM JOB REQUIREMENTS

• Education: Bachelor's Degree in Nursing (BSN)
• Certification / Licensure: Actively licensed as an RN to administer healthcare and in good standing with state or other governing licensure body.
• Work Experience: least 5 years of patient care experience OR a BSN with 4 years or less of patient care experience and 2 years of experience in a similar role.
• Knowledge / Skills / Abilities: Knowledge of quality improvement and patient safety.
• Knowledge / Skills / Abilities: Understanding of clinical standards, processes, and workflows.
• Knowledge / Skills / Abilities: Familiarity with medical devices and pharmaceuticals related to patient safety.
• Knowledge / Skills / Abilities: Ability to assess clinical outcomes, analyze data, and present findings to various audiences.
• Knowledge / Skills / Abilities: Proficiency in Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).
• Knowledge / Skills / Abilities: Strong work ethic and proactive approach to responsibilities.
• Knowledge / Skills / Abilities: Customer-focused with a results-oriented mindset.
• Knowledge / Skills / Abilities: Ability to make sound judgments prioritizing patient safety.
• Knowledge / Skills / Abilities: Team player with analytical skills and a positive attitude.
• Knowledge / Skills / Abilities: Experience in data analysis and reporting to identify trends and solutions.
• Knowledge / Skills / Abilities: Experience working with cross-functional teams to solve complex problems.
• Knowledge / Skills / Abilities: Effective time management skills to handle multiple projects and deadlines.
• Knowledge / Skills / Abilities: Ability to work independently and accelerate when necessary.
• Knowledge / Skills / Abilities: Problem-solving skills to overcome obstacles and find successful solutions.

PREFERRED JOB REQUIREMENTS

• Education: Advanced degree in nursing, medical or healthcare sciences, or other healthcare related field.
• Certification / Licensure: Licensed, registered, or certified by a state or other governing body to administer health care.
• Certification in a nursing specialty (i.e. APRN, CNS, CEN, CCRN, etc.) or other healthcare related field.
• Work Experience: Experience within a Perioperative/OR or Critical Care (i.e. Emergency Department, ICU, Step‑Down ICU, Cath Lab, etc.) setting.
• Work Experience: Experience in clinical, medical device, or pharmaceutical risk management and/or within the medical device or pharmaceutical industry.
• Work Experience: Experience or working knowledge of government and industry standards and regulations for medical products (i.e. 21 CFR 803, 21 CFR 314, 21 USC 379aa, 21 CFR 7, ISO 13485, ISO 14971, etc.).
• Knowledge / Skills / Abilities: Understanding of the clinical environment and product work flow.
• Knowledge / Skills / Abilities: Familiarity with the application of medical device as it relates to patient safety.

The anticipated salary range for this position: $79,000.00 - $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

If you’re a self-starter, eager to grow your career within a high‑performing environment, this is the place for you.

Medline is the largest provider of medical‑surgical products and supply chain solutions serving all points of care.

Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes.

Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.