Sr. Special Request Analyst

Berkadia; Ambler (Montgomery County); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Volunteer hours & donation matching

Employee Resource Groups

Fertility and family planning services

Parental leave (up to 12 weeks)

Mental health care (free counseling)

Tuition reimbursement

Pet insurance discounts

Job summary

Berkadia in Ambler, Pennsylvania is seeking a Senior Special Request Analyst to review loan and servicing documents, evaluate borrower requests, and determine consent paths. You will coordinate with borrowers, external servicers, and internal teams to manage consents for leasing activities, property management changes, and related matters.

Key responsibilities include timely processing, providing detailed written recommendations, reviewing loan documentation, and ensuring accurate documentation

Qualifications

• Excellent written and oral communication with stakeholders.
• Strong analytical skills for evaluating complex loan documents and borrower requests.
• Proficient computer skills, particularly in using loan servicing software and document management systems.

Responsibilities

• Review loan and servicing documents to evaluate borrower requests and consent paths.
• Coordinate with borrowers, external servicers, and internal teams to manage consents for leasing activities and property management changes.
• Analyze and provide written recommendations on borrower requests, including licensing and other consent matters.
• Oversee the review of cases and manage the remaining steps of the approval process.
• Document all transactions accurately in the servicing system and maintain current records.

Skills

Communication skills

Analytical skills

Computer skills

Tools

Loan servicing software

Document management systems

Job description

Ambler, Pennsylvania, United States of America

Be Part of the Next. Be Berkadia.

Berkadia is built on deep expertise, strong relationships, and a commitment to excellence across the commercial real estate industry. What sets us apart is our people. As a values-driven organization, we foster a culture where collaboration thrives, growth is encouraged, and employees are empowered to make an impact. Together, our people strengthen our business and help shape the future of Berkadia. Are you ready to be part of the next? Discover your next opportunity at Berkadia and apply today.

The Senior Special Request Analyst at Berkadia is responsible for reviewing and analyzing loan and servicing documents to evaluate borrower requests and determine appropriate consent paths. This role coordinates with borrowers, external servicers, and internal teams to manage consents for leasing activities, property management changes, and other routine matters. Key stakeholders include servicing entities, legal counsel, senior management, and Client Relation Managers.

Responsibilities

• Ensure prompt processing and turnaround of borrower consent matters to meet required timelines.
• Analyze and provide management with detailed written recommendations on borrower requests, including leasing activities, maturity extensions, and partial releases.
• Review and interpret loan documentation and servicing agreements to assess the feasibility of borrowerrequests andprepare necessaryrequirementsletters.
• Conduct thorough analyses for requested transactions such as leasing activities, property management changes, alterations of collateral, partial releases, and franchise changes.
• Oversee the review of cases handled by the Hyderabad staff for similartransactions andmanage the remaining steps of the approval process.
• Accurately document all transactions in the servicing system and ensure proper filing in the document retention system.
• Regularly update the status of assigned cases in various tracking systems tomaintainaccurateand current records.
• Other duties as assigned.

PreferredQualifications

• Excellent written and oral communication skills, enabling clear and effective interactions with all stakeholders.
• Proficient computer skills, particularly in using loan servicing software and document management systems.
• Strong analytical skills, essential for evaluating complex loan documents and borrower requests effectively.

#LI-HB1

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We'll help you fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

Berkadia, as an equal opportunity employer, celebrates our employees' unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessarysteps to provide a workplace free from harassment, discrimination, and unlawful retaliation, as well as access and reasonable accommodations for individuals with disabilities and sincerely held religious beliefs. If you require a reasonable accommodation to take part in the interview process, please contact [e-mail].

You have rights under federal, state and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy.