Job Summary
As a Senior Solutions Engineer at Palo Alto Networks – Idira (CyberArk), you will play a pivotal role in demonstrating the value of Idira’s identity security solutions to prospective and current SLED customers. Your responsibilities include engaging with clients via demos, presentations, meetings, and Proof of Concepts (POCs) to showcase our solutions across hybrid cloud environments and distributed workforces. As the primary technical resource for the field sales force, you will actively drive and manage the technology evaluation stage of the sales process, working closely with the sales team to ensure a technical win during the sales cycle.
Responsibilities
- Technical Expertise & Solution Demonstration: Serve as the subject matter expert on Idira’s Identity Security solutions, providing in-depth knowledge and technical guidance to public sector organizations and partners, through business value presentations, solution demonstrations, architecture reviews, and more.
- High Performing Sales Engineer: Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.
- POC & Technical Validation: Plan, execute, and manage Proof of Concept (POC) evaluations with potential and existing public sector customers, demonstrating how Idira’s solutions can solve their security challenges.
- RFP/RFI Support: Assist in the preparation and response to Requests for Proposals (RFPs) and Requests for Information (RFIs), positioning Idira’s solutions for success in public sector evaluations.
- Customer Engagement: Build and maintain strong, long‑term relationships with technical teams and executive stakeholders within public sector organizations, ensuring they achieve success and satisfaction with Idira’s solutions.
- Partner Ecosystem: Support and enable Idira’s partner network, ensuring they can effectively communicate the value of Idira to their public sector clients.
- Industry Engagement: Represent Idira at industry events, partner seminars, trade shows, and marketing initiatives, showcasing the value of Identity Security solutions to government and educational organizations.
- Customer Advocate: Convey customer requirements to Product Management, Professional Services, and other internal Idira teams on behalf of customers and partners.
- Team Player: Actively engage and contribute to internal teams, serving as a resource and mentor to others when appropriate.
- Travel: Light travel required (<50%) for client meetings and industry events.
Qualifications
- Education: MIS/Computer Science Degree or equivalent experience required.
- Pre‑Sales Experience: 5+ years in a presales technical role, ideally with identity management or security technologies; ability to build relationships at multiple levels.
- Expertise in Government IT & Security Requirements: Experience or strong understanding of public sector IT environments, including FIPS, FedRAMP, ATOs, STIGs, security accreditation processes, and procurement procedures. Knowledge of NIST 800‑53 and ATO processes is essential.
- Collaborative & Solution‑Oriented: Ability to work closely with customers and internal teams to build tailored solutions addressing unique public sector needs.
- Identity Security Proficiency: Knowledge of identity security technologies, IAM solutions, Identity Governance, Privileged Access Management (PAM), authentication, authorization, and encryption.
- Windows/Active Directory Expertise: Hands‑on experience with Windows Server, Active Directory administration, LDAP, AD Federation, Bridging, and familiarity with Unix/Linux systems. Knowledge of database security, network security, scripting, and DevOps practices highly desirable.
- Cloud Technology Expertise: Experience with IaaS/PaaS administration and support within cloud providers (AWS, Azure, GCP).
- Strong Communication & Presentation Skills: Ability to communicate complex technical concepts clearly and effectively to both technical and non‑technical stakeholders, including executives and government officials.
- Certifications: Industry‑recognized certifications such as CISSP, CEH are highly desirable.
- Travel: Ability to travel up to 50% as needed when safe to do so.
- Idira Technical Experience: Prior experience with Idira Software solutions or relevant experience with enterprise applications, security management, systems management, identity management, and policy management solutions, especially in Identity and Privileged Access.
Compensation Disclosure
The compensation offered will depend on qualifications, experience, and work location. The annual range for this position is $198,000.00 - $273,000.00 per year, which may include restricted stock units and a bonus. A description of Employee Benefits is available upon request.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. We are committed to providing reasonable accommodations for all qualified individuals with a disability. We are an equal‑opportunity employer and celebrate diversity in our workplace. All your information will be kept confidential according to EEO guidelines.