Sr Solutions Engineer

Ascend Learning; United States; Remote; USD 101,000 - 144,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Employee assistance program

Job summary

Ascend Learning, a leading healthcare and learning technology company, is seeking a Sr Solutions Engineer to support AI SaaS sales cycles with health systems, hospitals, and provider organizations, focusing on nursing leadership, HR, and frontline operations.

In this role, you will partner with Enterprise Sales to demonstrate how our platform improves staffing efficiency, workforce engagement, and patient outcomes.

Qualifications

• 5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS.
• Direct experience supporting provider organizations and enterprise level sales cycles.
• Strong familiarity with healthcare workforce, staffing, and operational workflows.
• Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams.
• Proven ability to present complex software in a way that resonates with frontline informed leadership.
• Excellent executive presence, storytelling, and problem solving skills.
• Ability to travel up to 40%.

Responsibilities

• Deliver role specific, outcome driven product demonstrations tailored to nursing leaders and HR and operations leaders.
• Design demos reflecting real frontline leader workflows and constraints.
• Lead executive level presentations linking platform capabilities to workforce strategy and KPIs.
• Partner with Enterprise Account Executives to define solution design for provider scale requirements.
• Support discovery sessions, pilots, and proofs of concept for provider organizations.
• Explain integrations with EHRs, HRIS, payroll, staffing, and scheduling systems.

Skills

Solutions engineer experience

Healthcare SaaS

Enterprise sales support

Tools

EHR integrations

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

WHAT YOU’LL DO

Laudio is hiring a Sr Solutions Engineer to support complex AI SaaS sales cycles with health systems, hospitals, and provider organizations, with a particular focus on nursing leadership, human resources, and frontline operational stakeholders.

In this role, you will partner with Enterprise Sales to demonstrate how our platform transforms clinical staffing efficiency, workforce engagement, operational performance, and frontline outcomes. You will act as a trusted advisor—bridging clinical realities, workforce constraints, and enterprise technology to help provider leaders confidently evaluate, purchase, and deploy solutions at scale.

This role is ideal for a Solutions Consultant or Sales Engineer who understands provider operations and workforce dynamics and can translate software capabilities into goals and outcomes that matter to frontline leaders and executives alike.

WHERE YOU’LL WORK

This position will have the flexibility to work remotely within the United States.

HOW YOU’LL SPEND YOUR TIME

Enterprise Demonstrations & Storytelling

• Deliver role specific, outcome driven product demonstrations tailored to nursing leaders focused on staffing efficiency, burnout reduction, and quality outcomes; HR leaders focused on workforce planning, retention, labor costs, and compliance; and operations leaders focused on throughput, productivity, efficiency, and financial performance
• Design demos that reflect real frontline leader workflows, staffing models, and operational constraints
• Lead executive level presentations that connect platform capabilities to enterprise workforce strategy and operational KPIs

Provider & Workforce Domain Expertise

• Develop deep understanding of leader specific challenges, including nurse staffing shortages and variability, workforce burnout, turnover, and engagement, labor cost pressure and productivity targets, and regulatory, credentialing, and compliance needs
• Translate healthcare workforce and operational complexity into clear, credible solution narratives
• Confidently address questions from clinical, HR, and operations leaders, as well as IT and security stakeholders

Solution Design & Technical Leadership

• Partner with Enterprise Account Executives to define solution design aligned with provider scale requirements
• Support discovery sessions, pilots, and proofs of concept tailored to provider organizations
• Explain integrations with enterprise healthcare ecosystems (EHRs, HRIS, payroll, staffing, and scheduling systems)

Sales Partnership & Deal Strategy

• Collaborate closely with Sales on account strategy, demo approach, and business and technical win plans
• Help map customer pain points to measurable improvements in staffing efficiency and coverage, workforce satisfaction and retention, operational performance and cost control, and patient experience and quality indicators
• Support, when necessary, RFPs, RFIs, and enterprise evaluations with accurate, compelling product input

Enablement & Feedback

• Maintain enterprise demo environments, provider specific use cases, and demo narratives
• Enable Sales teams with persona based messaging for nursing, HR, and operations leaders
• Gather field feedback from provider demos and feed insights to Product Management to influence roadmap and prioritization
• Support feature launches with updated provider focused messaging and demonstrations

WHAT YOU’LL NEED

• 5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS
• Direct experience supporting provider organizations and enterprise level sales cycles
• Strong familiarity with healthcare workforce, staffing, and operational workflows
• Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams
• Proven ability to present complex software in a way that resonates with frontline informed leadership
• Excellent executive presence, storytelling, and problem solving skills
• Ability to travel up to 40%
• Experience with nursing staffing, workforce management, HR technology, or operational analytics platforms preferred
• Familiarity with EHR integrations and provider enterprise systems preferred
• Background in clinical operations, healthcare administration, workforce management, or healthcare IT preferred
• Experience supporting regulated healthcare environments with strong security and compliance requirements preferred

HIRING RANGE

The current full-time, annualized base pay hiring range for this role is $100,500.00-$143,770.00. In accordance with applicable state laws, we are providing the expected pay range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

BENEFITS

• Health, dental, and vision insurance
• Company paid life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other wellness programs such as Headspace and Airvet
• Charitable matching program

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.