Sr. Solutions Engineer

dynaTrace software GmbH; Los Angeles (CA); Remote; USD 128,000 - 160,000; Full time

Job summary

A leading software company is seeking a Solution Engineer to support sales efforts through technical guidance and value-based solutions. The ideal candidate will have a strong background in observability, excellent communication skills, and experience in presales or customer-facing roles. This remote position based in Southern California offers competitive compensation, extensive benefits, and opportunities for career growth.

Benefits

Unlimited personal time off

Employee stock purchase plan

Comprehensive medical and dental benefits

Company-matched 401(k) plan for retirement

Qualifications

• 3+ years of experience in the observability space.
• Experience working with containers (e.g., Docker).
• Comfortable with Kubernetes and cloud providers (AWS, Azure, GCP).

Responsibilities

• Lead product demonstrations and manage POCs.
• Evangelize Dynatrace's solutions at industry events.
• Provide expertise during Discovery, Evaluation, and Proposal stages.

Skills

Communication

Collaboration

Technical Sales

Troubleshooting

Education

Bachelor’s degree in Computer Science

Tools

Docker

Kubernetes

AWS

Azure

GCP

Job description

Your role at Dynatrace

As a Dynatrace Solution Engineer, you will play a key role in supporting our sales efforts by delivering outstanding technical guidance and value-based solutions to prospects and customers. You will be the subject matter expert on Dynatrace and all aspects of Advanced Observability.

In this role, you'll lead product demonstrations that highlight how Dynatrace solves customer pain points, manage both remote and onsite POCs, complete RFPs/RFIs, and build trusted relationships with technical stakeholders. You'll collaborate closely with teams across Innovation Labs, Expert Services, Customer Success, and Marketing.

About you

We're looking for a self-motivated, ambitious individual with a passion for technology and technical sales. You're comfortable in front of both business and technical audiences and excel at translating complex concepts into business value. Previous presales or customer-facing technical experience is essential.

You'll thrive in this role if you:
- Are a strong team player and effective collaborator across departments
- Have excellent communication and presentation skills
- Bring 3-5 years of experience with observability or APM solutions
- Can troubleshoot issues and drive them to resolution
- Are organized, able to manage multiple projects and collaborate across accounts
- Are eager to learn, coachable, and adaptable to change
- Are open to travel up to 30% of the time

Responsibilities
- Evangelize Dynatrace's solutions at key industry events and customer meetings
- Partner with sales to uncover and drive new opportunities
- Lead technical evaluations and architecture discussions during POCs
- Present Dynatrace's vision to customer executives and decision-makers
- Provide expertise during Discovery, Evaluation, and Proposal stages
- Deliver live product demos at major marketing and partner events
- Share customer feedback with Product Management to guide innovation
- Contribute to internal knowledge sharing and best practices
- Collaborate with local sales leadership to support growth and enablement
- Tailor customer presentations and solution narratives
- Serve as a trusted technical advisor to partners and their customers

This role may be filled at a higher level based on experience.
Remote role based in Southern California. U.S. residency required. Local candidates only.

What will help you succeed

Minimum Requirements

• Bachelor’s degree in Computer Science or equivalent education/experience

• 3+ years of experience in the observability space

• Experience working with containers (e.g., Docker)

• Strong interpersonal and communication skills

• Comfortable with Kubernetes

• Familiarity with cloud providers (AWS, Azure, GCP)

• Solid background in software engineering (hands-on experience strongly preferred)

• Experience in presales, preferably within technology or software engineering

Preferred Qualifications

• Experience with web technologies like HTML, CSS, and JavaScript

• Familiarity with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases

• Advanced knowledge of operating systems (Windows and Linux)

• Exposure to DevOps or Site Reliability Engineering (SRE) practices

• Strong understanding of cloud platforms, including AWS, Azure, or GCP

• Knowledge of modern tools like Kubernetes, OpenShift, serverless functions, and CI/CD pipelines

• Experience with infrastructure automation tools such as Ansible, Puppet, or Terraform

Why you will love being a Dynatracer

Dynatrace is a market share leader and a 14-time Magic Quadrant leader.
We invest heavily in our product — including a significant global investment in R&D.
We’re trusted by over half of Fortune’s Top 10 companies.

Dynatrace fosters a culture of excellence with competitive compensation packages that recognize and reward performance.
You’ll get the chance to work with the largest cloud providers like AWS, Azure, VMware, and Google Cloud — empowering our customers with the best 3rd-generation monitoring in the world.

Our platform is fully automated from the start, delivering unmatched capabilities through advanced AI and machine learning technology.

Compensation and Rewards

• Base salary range: $128K–$160K

• OTE structure: 75/25 split

• Compensation is based on experience, skills, education, and location

Total rewards include:

• Unlimited personal time off

• Employee stock purchase plan

• Comprehensive medical and dental benefits

• Company-matched 401(k) plan for retirement

Equal Opportunity Employer

All information will be kept confidential according to EEO guidelines.
Dynatrace offers competitive compensation and company-sponsored premium benefits, including paid holidays and a matching 401(k) plan.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, sex, gender identity, religion, national origin, ancestry, age, disability status, veteran status, pregnancy, genetic information, sexual orientation, or any characteristic protected by law.

If you need an accommodation to use our site, please contact: [e-mail]

Dynatrace participates in E-Verify.
Right-to-work information is available in English and Spanish.
To be considered for this role, please upload your resume/CV.