Sr Solutions Architect, Alexa+

Amazon; San Francisco (CA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Job summary

Amazon.com Services LLC in San Francisco, CA is seeking a Senior Solutions Architect for the Alexa+ team to drive GenAI enterprise partnerships across hospitality, senior living, and healthcare. You will shape future GenAI integrations, design scalable cloud architectures, and lead cross-functional initiatives with executive stakeholders.

You will translate complex technical concepts into business value, influence product requirements, and mentor a growing SA community while representing Amazon

Qualifications

• 8+ years of technology domain experience (software, cloud, systems, security, data & analytics).
• Experience communicating with executive stakeholders.
• Working knowledge of LLMs and GenAI applications.

Responsibilities

• Design and establish large-scale solution design and architectural frameworks across partner portfolios.
• Drive C-level technical engagement and establish technology roadmaps with partners.
• Mentor junior architects and promote best practices across the SA community.

Skills

8+ years experience

Executive communication

GenAI / LLM knowledge

Cloud architecture leadership

Education

Bachelor's degree in CS/Engineering/Math

Tools

AWS

Job description

Description

Amazon is seeking a highly motivated and experienced SA to join the Alexa team, focused on building innovative enterprise partnerships across hospitality, senior living, and healthcare. This is a unique opportunity to shape the future of GenAI integrations at scale in some of the most dynamic and fast-growing market segments. Powered by GenAI, Alexa+ is a new personal AI assistant that gets things done—smarter, more conversational, and more capable, available across a family of devices including screened, non-screened, mobile, FireTV, and Alexa.com. Rebuilt from the ground up, this new version of Alexa uses a state-of-the-art architecture that automatically connects a variety of LLMs, agentic capabilities, services, and devices at scale.

Description

Amazon is seeking a highly motivated and experienced SA to join the Alexa team, focused on building innovative enterprise partnerships across hospitality, senior living, and healthcare. This is a unique opportunity to shape the future of GenAI integrations at scale in some of the most dynamic and fast-growing market segments. Powered by GenAI, Alexa+ is a new personal AI assistant that gets things done—smarter, more conversational, and more capable, available across a family of devices including screened, non-screened, mobile, FireTV, and Alexa.com. Rebuilt from the ground up, this new version of Alexa uses a state-of-the-art architecture that automatically connects a variety of LLMs, agentic capabilities, services, and devices at scale.

In your role as voice of the developer, and representing Amazon as a senior technical leader, you’ll manage relationships with customer senior leadership, providing technical consultation to key development partners, and lead complex projects with cross-team impact. Responsibilities include proactively identifying future trends and product gaps, developing reusable architectural frameworks to accelerate adoption, and establishing best practices that empower the broader SA community. This position requires operating with a strong product mindset, and leveraging that to translate complex technical concepts into business value for senior leaders while helping partners identify innovative applications for Alexa's capabilities, and make strategic trade-offs to achieve long-term goals.

The ideal candidate brings extensive technology solution design experience, proven success leading large-scale cloud architectural implementations, and a track record of driving technical strategy with executive stakeholders. You combine deep technical expertise with strong leadership abilities, enabling you to drive cross-team change, and mentor other architects while building lasting partnerships at the highest levels.

Key job responsibilities

Technical Innovation & Excellence

• Design and establish large-scale solution design and architectural frameworks that drive consistent implementation across multiple partner portfolios
• Create reference patterns and LLM optimization standards that simplify complex problems and become adopted both internally and externally
• Make high judgment technical decisions independently in ambiguous situations, determining appropriate solution strategies with significant business impact

Partner & Business Impact

• Drive C-level technical engagement with strategic partners, establishing technology roadmaps that drive Amazon and partner flywheels
• Establish scalable processes and frameworks that accelerate adoption across categories, not just individual partners
• Influence Alexa+'s customer and developer experience through synthesis of market trends, competitive intelligence, and strategic partner feedback

Strategic Leadership & Development

• Collaborate with product leadership during early formation stages of new capabilities, directly influencing product requirements and go-to-market strategies
• Accelerate SA community development by mentoring junior architects, performing technical promotion assessments, and establishing team best practices
• Represent Amazon as a recognized thought leader at major industry events, establishing technical credibility that opens new strategic partnership opportunities

A day in the life

We’re looking for a highly talented and motivated Sr SA to join our Alexa+ team to help bring our partner experiences to life with Generative AI. You’ll engage in deep, technical discussions to design solutions, solve problems, and coordinate Alexa+ feature implementations to raise the bar on the customer experience. You’ll be acting as voice of the developer with our domain, product and engineering teams to influence roadmaps using strong product insights, data-driven analysis, and a working backwards mindset.

About The Team

Our mission is to source and onboard, delightful, useful, and engaging experiences to Alexa+ that helps customers and enterprises get things done. We are a diverse group of technologists who bridge the gap between business development (BD), internal product and engineering teams, and customers.

Basic Qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Bachelor's degree in computer science, engineering, mathematics or equivalent
• Working knowledge of LLMs and their application in GenAI applications

Preferred Qualifications

• 5+ years of IT development or implementation/consulting in the software or Internet industries experience
• Experience working with end user or developer communities
• Experience architecting/operating solutions built on AWS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Franscisco - 176,600.00 - 239,000.00 USD annually

USA, CA, Sunnyvale - 176,600.00 - 239,000.00 USD annually

USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually

USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Company

Amazon.com Services LLC