Sr Solutions Architect

Corning Incorporated; Charlotte (NC); On-site; USD 95,000 - 131,000; Full time

Benefits offered by this job

Company bonuses

401(k) plan

Health insurance

Paid time off

Pension plan

Job summary

Corning Incorporated seeks a seasoned Engineering Services professional to support hyperscale data center initiatives. You will gather customer requirements, coordinate prototypes with Corning Technology, and deliver documentation while aligning solutions with market needs.

Role involves collaboration with COC and ES leadership, field trials, and training customers on new products. Expect travel up to 25% and a focus on innovation and risk reduction.

Qualifications

• BS in Engineering or related field.
• 5+ years in telecommunications or data center industries.
• Experience in project coordination/managment is highly desired.
• Ability to translate complex technical info for customers and internal teams.
• Excellent communication skills in English.
• Travel up to 25% may be required.

Responsibilities

• Lead ES solution development for strategic HSDC customers.
• Understand customer priorities and align solutions with needs.
• Support internal stakeholders to ensure ES meets innovation needs.
• Interact with customers to identify requirements and guide to feasible solutions.
• Articulate use cases and collaborate with Technology during design.
• Contribute to IP/patent generation with Technology.
• Identify potential failure modes and mitigate with the Technology team.
• Train customer design engineers and installation contractors on new products.
• Establish procedures for innovation products and testing.

Skills

Telecommunications experience

Data center experience

Project management

Effective communicator

English fluency

Willingness to travel

Education

BS in Engineering (Mechanical/Electrical/Chemical/Optics)

Tools

MS Office Suite

SharePoint

Job description

The company built on breakthroughs.

Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

Requisition Number: 78801

The company built on breakthroughs.

Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

Serve as a key Engineering Services (ES) resource collaborating with COC to support the innovation and commercialization of new solutions for strategic hyperscale data center (HSDC) customers. This role contributes across new product design activities including gathering customer requirements, supporting concept development with AIR and Market Development teams, coordinating prototype efforts with Corning Technology, and creating supporting documentation. The position also requires understanding customer priorities, market needs, and competitive activity to help guide solution development and reduce risk to Corning.

Key Responsibilities

• Lead Engineering Services solution development activities for strategic HSDC customers
• Understand customer innovation priorities and support efforts to align solutions with those needs
• Support internal COC stakeholders, including HSDC leaders, PMO managers, and Market Development, to help ensure Engineering Services is meeting innovation needs
• Interact directly with customers to understand their problems, requirements, identify innovation opportunities, or guide customers to solutions within manufacturing capabilities
• Articulate customer use cases and work with Technology during design and development phases to meet customer requirements
• Contribute to the generation of Intellectual Property (IP/patents) in conjunction with Technology
• Identify potential failure modes for installation of new products and work with Technology team to mitigate in development where possible, or develop appropriate training material
• Train customer design engineers, design firms, and installation contractors on new products, solution sets, and installation
• Establish procedures for innovation products, including how products are handled, installed, and tested
• Lead field trials for new product initiativesIdentify new use cases for innovation while in the field
• Provide design input into software configurators or other design work aids
• Deeply understand manufacturing capabilities and align to customer requirements
• Work closely with PLM to develop part numbers and order processes for solutions
• Provide internal training to ES for all innovation projects
• Collect and present installation data from field trials and early-stage deployments to support value propositions for innovation
• Assist marketing and sales with creation of case studies and collateral for new innovations

Skills/Education - Required

• BS in Engineering Related Studies (i.e., Mechanical, Electrical, Chemical, Optics)
• 5+ years of telecommunications, data center, or related industry experience
• Project management/project coordination experience highly desired
• Telecom manufacturing experience highly desired
• Ability to translate complex technical information into clear customer-facing and internal communications
• Must be an effective communicator, able to deliver messages through various methods
• Strong knowledge of fiber optic products, structured cabling systems, and related installation practices
• Fluent Language Skills in English, both spoken and written
• Ability to manage tasks effectively in an actively changing environment
• Results oriented with a high commitment level to task completion
• Willingness to work outside of normal scheduled business hours when necessary
• Sound problem solving and decision-making processes and skills
• Dedicated to meeting the expectations and requirements of both internal and external customers
• Must be detailed oriented and conscientious
• Travel up to 25%

Skills - Desired

• Demonstrated initiative with the ability to take ownership and drive progress with limited oversight
• Ability to listen, make wise decisions, and act with little direction
• Ability to organize and coordinate a complex work schedule with a variety of duties
• Proficiency in using Microsoft Office including Word, Excel, PowerPoint, Outlook, and SharePoint
• Experience in Engineering Services, technical field support, customer solution development, or a related technical role is preferred
• Ability to prioritize and handle multiple tasks simultaneously
• Work efficiently and effectively in a dynamic environment
• Establish and maintain positive relationships with peers and customers
• Proficient at conflict management and creating “win – win” solutions
• Ability to always maintain composure and professional demeanor

This position does not support immigration sponsorship.

The range for this position is $95,042.00 - $130,683.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail].