Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
ePlus seeks a Senior Solutions Architect to lead strategic planning, road mapping, and design of service-based technology solutions that improve business outcomes. The role bridges business stakeholders and technical teams, translating client needs into secure, scalable architectures.
You will support the regional sales team to identify opportunities and craft optimal solutions with engineers and consultants.
As a Senior Solutions Architect at ePlus you'll be focusing on strategic planning, road mapping, and design of service-based technology solutions that measurably improve business outcomes. The role bridges business stakeholders and technical teams, translating client needs into secure, scalable, and cost-effective architectures. You will serve as a technical lead supporting the ePlus regional sales team to find and/or create opportunities within our customer base. You will have the opportunity to work with our experienced architects, engineers, and consultants, and under your guidance - bring together the right team to understand our customers' needs and craft the optimal solution.
Act as the technical enterprise networking lead and trusted advisor to ePlus account teams and customer stakeholders on your focus area.
Run discovery to capture business and technical requirements, then recommend the ePlus solution (hardware, software, and services).
Develop and maintain customer roadmaps aligning customer objectives to technical solutions and strategies.
Design and document solution architecture, detailed configurations, and bills of materials (BOMs).
Build and deliver customer-facing presentations, proposals, and recommended-solution reviews.
Lead technical scoping sessions for Statements of Work on simple and complex installation, configuration and day-2/managed deals.
Build and maintain relationships with ePlus internal delivery engineers to act as a liaison between customer, sales, and delivery teams.
Author the technical sections of RFP / RFI / RFQ responses.
Partner with AEs on account and opportunity planning - qualification, technical strategy, and competitive positioning.
Serve as SME for customer technical staff on network design, configuration, implementation, and test approach.
Work as ePlus's technical liaison with OEM field sales and in-house systems engineering teams (e.g., Security, Cloud, Data Center, etc.) in the region.
Support deal strategy when technical objections or customer-satisfaction issues threaten the recommended approach.
Keep OEM certifications current for your assigned practice areas and vendors, based on your stated interests and achievements.
Build and maintain relationships with key OEM partners.
Share product updates, design patterns, and lessons learned with other solutions architects and delivery teams.
Flag new products or services that ePlus should evaluate as practice investments.
Suggest process improvements that make regional presales faster and more consistent.
Maintain pipeline notes: forecast revenue, win probability, and expected close on a weekly cadence.
Join weekly presales engineering calls and complete expenses / time / CRM admin on time.
Run and participate in ePlus-branded lunch-and-learn type activities and events, and represent ePlus solutions while having fun with our customers!
College degree or equivalent applicable work experience.
5+ years of experience in designing or implementing complex network or systems/storage solutions.
3+ years of experience in providing pre-sales engineering support.
Enterprise Network Architecture & Design: Demonstrated expertise designing complex enterprise networking solutions across routing, switching, WAN, wireless, data center, network security, and cloud connectivity environments.
Multi-Vendor Technical Expertise: Advanced knowledge of enterprise networking technologies, with deep experience in Cisco solutions and the ability to design and integrate multi-vendor architectures across platforms such as Arista, Aruba, Fortinet, Juniper, Extreme Networks, or equivalent technologies.
Presales Solution Development: Proven ability to lead technical discovery and translate customer business and technical requirements into comprehensive solution architectures, bills of materials (BOMs), technical proposals, RFP/RFI responses, and professional services requirements.
Commercial & Services Acumen: Demonstrated success supporting and influencing the sale of enterprise networking solutions and services, with an understanding of opportunity qualification, pipeline development, sales performance, and revenue contribution.
Communication & Professional Credentials: Excellent written, verbal, and presentation skills. Relevant industry certifications are preferred, including Cisco CCNP/CCIE Enterprise, HPE/Juniper, Arista, Extreme Networks, or equivalent certifications.