Sr. Solution Architect

Johnson Controls, Inc.; Milwaukee (WI); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits (401K, medical,

On the job/cross training

Collaborative team environment

Zero Harm safety commitment

Job summary

Johnson Controls, Inc. is seeking an AI Solution Architect to design and govern enterprise AI solutions across generative AI, agentic AI, ML, and RAG. You will collaborate with AI engineers, data scientists, and business stakeholders to deliver secure, scalable AI platforms aligned with policy and governance.

The role emphasizes architecture leadership, security, and cross-team collaboration, with a hiring salary range listed and a hybrid/onsite work model in the Milwaukee area.

Qualifications

• Bachelor's degree or equivalent practical experience in a relevant field.
• 8+ years in solution architecture, software engineering, cloud architecture or enterprise tech roles.
• Proven experience delivering production Azure solutions in complex enterprises.
• Hands-on with generative AI, LLMs, RAG, conversational AI, document intelligence or agent-based solutions.

Responsibilities

• Lead architecture and solution design for enterprise AI initiatives across domains.
• Translate business needs into end-to-end solution architectures and roadmaps.
• Define reusable reference architectures and integration patterns.
• Partner with engineering on APIs, data flows and production readiness.
• Ensure security, privacy, and Responsible AI requirements from the outset.

Skills

System thinking

Leadership

Workshop facilitation

Effective communication

Education

Bachelor's degree in a relevant discipline

Tools

Azure AI Foundry

Azure OpenAI

Azure AI Search

Azure Machine Learning

REST APIs

Azure API Management

Kubernetes

Terraform

Cosmos DB

Redis

PostgreSQL/pgvector

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Job overview

Johnson Controls International is seeking an AI Solution Architect to design and govern enterprise AI solutions across generative AI, agentic AI, machine learning, RAG, enterprise search and intelligent automation.

You will work with AI engineers, platform engineers, software teams, data scientists, product teams, cyber security, enterprise architecture and business stakeholders to turn AI opportunities into secure, scalable and supportable solutions.

How you will do it

Enterprise AI solution architecture

• Lead architecture and solution design for enterprise AI initiatives across business domains.
• Translate business needs into end-to-end solution architectures, roadmaps and non-functional requirements.
• Define reusable reference architectures, integration patterns and clear architecture decisions.

Generative AI and agentic solutions

• Design solutions using Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure Machine Learning, vector stores and approved enterprise APIs.
• Define patterns for RAG, conversational AI, document intelligence, multimodal workflows and AI agents.
• Establish approaches for model selection, evaluation, safety, grounding, cost and operational reliability.

Platform alignment and engineering collaboration

• Align solutions with approved platform capabilities, deployment patterns, networking and operational controls.
• Ensure AI traffic follows enterprise API management patterns for authentication, observability, throttling and cost allocation.
• Partner with engineering teams on APIs, data flows, application boundaries, reviews and production readiness.

Security, governance and Responsible AI

• Embed security, privacy, accessibility, compliance and Responsible AI requirements from the outset.
• Define identity, RBAC, private networking, secrets, data protection, content safety and auditability patterns.
• Document risks, assumptions, dependencies, mitigations and operational-readiness requirements.

Business engagement and technical leadership

• Facilitate discovery and design workshops that turn ambiguous needs into phased delivery options.
• Explain AI concepts, risks and trade-offs clearly to technical and non-technical stakeholders.
• Provide technical leadership through reviews, mentoring and pragmatic architecture decisions.

Qualifications and experience

Required experience

• Bachelor's degree in a relevant discipline, or equivalent practical experience.
• 8+ years in solution architecture, software engineering, cloud architecture or enterprise technology roles.
• Proven experience designing and delivering production Azure solutions in complex enterprise environments.
• Hands‑on architecture experience with generative AI, LLMs, RAG, conversational AI, document intelligence or agent‑based solutions.
• Ability to guide solutions from discovery through design, delivery, governance approval and operational support.

Technical Expertise

AI Architecture

• Generative AI, Agentic AI, RAG (Retrieval‑Augmented Generation), enterprise search, document intelligence, evaluation, and AI safety.

Azure AI

• Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure Machine Learning, and approved model endpoints.

Integration

• REST APIs, Azure API Management, event‑driven architectures, messaging platforms, tool integration, and enterprise integration patterns.

Security

• Microsoft Entra ID, managed identities, OAuth/OIDC, RBAC, private networking, secrets management, and secure‑by‑design principles.

Governance

• Architectural decision records, Responsible AI, privacy, risk management, compliance, observability, and production readiness.

Leadership and ways of working

• Strong systems thinking and judgement to balance innovation, speed, security, quality and maintainability.
• Clear communication and ability to influence across technical, product and business teams.
• Comfort facilitating workshops, resolving ambiguity and presenting options with trade-offs.

Preferred qualifications

• Experience with Microsoft Agent Framework, Semantic Kernel, LangGraph, LangChain or similar orchestration frameworks.
• Experience with vector‑capable data services such as Cosmos DB, Redis, PostgreSQL/pgvector or similar.
• Familiarity with Terraform, Kubernetes, Azure Container Apps, AKS, Azure API Management and landing‑zone patterns.
• Azure Solutions Architect Expert, Azure AI Engineer Associate, TOGAF or comparable certification preferred.

What success looks like

• AI teams move from validated use case to production faster using clear, approved solution patterns.
• Solutions meet standards for security, privacy, Responsible AI, resilience, observability and supportability.
• Stakeholders understand decisions, risks, dependencies, trade-offs and expected business outcomes.

HIRING SALARY RANGE: $100,000-$140,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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