Sr. Software Engineer Client Delivery · Remote within United States ·

Bixal Solutions, Inc.; Northern (KY); Hybrid; USD 135,000 - 138,000; Full time

Benefits offered by this job

Flex hours

401K with matching

Parental Leave

Medical/dental/vision benefits

Commuter benefits

PTO

11 Paid holidays

Job summary

Bixal Solutions, Inc. is seeking a remote Senior Developer Portal Engineer to build and maintain a self-service developer portal and tooling for a federal platform. You will work with UX researchers and content specialists to translate research into instrumented software and improving developer experiences.

Role emphasizes cross-platform automation, IAM controls, and reliable workflows. You will collaborate with the Developer Experience team to deliver measurable platform improvements while

Qualifications

• Bachelor's degree with at least 8 years of related experience.
• Hands-on experience automating cross-platform workflows across SCM, CI/CD, issue tracking, observability.
• Proven ability to build reusable automation patterns (APIs, bots, webhooks, event-driven services, IaC).
• Experience integrating IAM, provisioning, and compliance across SaaS platforms.
• Strong monitoring and reliability practices, including failure detection and audit logging.
• Ability to deliver platform improvements that enhance developer experience.
• Must be able to obtain and maintain Tier 4 High Risk Public Trust clearance.

Responsibilities

• Build and maintain the self-service developer portal and tooling for a federal agency’s platform.
• Design and automate cross-platform workflows spanning SCM, CI/CD, issue tracking, observability, and collaboration tools.
• Build reusable automation patterns (APIs, bots, webhooks, event-driven services, IaC, internal tooling).
• Integrate identity, access management, provisioning, and compliance across SaaS platforms.
• Monitor workflow reliability, including failure detection, retry strategies, and audit logging.
• Translate research-backed onboarding flows into working software.
• Deliver platform improvements that measurably improve developer experience.
• Collaborate with UX and documentation specialists.
• Other duties as qualified and trained to perform.

Skills

Cross-platform workflows

Automation patterns

Identity & access management

Workflow reliability monitoring

Developer experience improvements

Education

Bachelor's degree and 8+ years experience

Tools

GitLab

Jira

Confluence

Datadog

Figma

IaC

Job description

Important Notice for Applicants:

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at [e-mail] let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal?

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our values:

• People-First: Emphasizing the importance of people in all aspects of work.

• Collaboration and Transparency: Valuing teamwork and open communication.

• Growth Mindset: Encouraging innovation and continuous improvement.

• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About the role:

In this role, you'll build and maintain the self-service developer portal and developer-facing tooling that make our client’s platform golden paths easy to find and use. Embedded within the Developer Experience team, you'll work in direct proximity to the team's UX researcher and content specialist, translating research-backed interaction patterns and onboarding flows into working, instrumented software within the same sprint cadence as the research that defines what developers need.

This role offers you a unique opportunity to make a meaningful impact on a mission-critical federal platform that aligns with Bixal's mission of delivering innovative, human-centered solutions. At Bixal, we support your professional journey, ensuring your experience reflects our purpose-driven culture and prepares you for future success.

Location

This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US.Bixal does not provide visa sponsorship.

Compensation:

The salary range for this role is $135,000 – $138,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

• Build and maintain the self-service developer portal and developer-facing tooling for a federal agency’s platform.

• Design and automate cross-platform workflows spanning source control, CI/CD, issue tracking, observability, and collaboration tools to reduce manual developer toil.

• Build reusable automation patterns (APIs, bots, webhooks, event-driven services, IaC, internal tooling) that standardize engineering workflows.

• Integrate identity, access management, provisioning, and compliance controls across SaaS platforms to enable secure self-service.

• Monitor and maintain workflow reliability, including failure detection, retry strategies, and audit logging.

• Translate research-backed interaction patterns and onboarding flows into working, instrumented software.

• Deliver platform improvements that measurably improve developer experience (reduced setup time, faster deployment cycles, improved release confidence).

• Collaborate closely with the UX and documentation specialists on the team.

• Other relevant duties as qualified and trained to perform.

Qualifications:

• Bachelor's degree and at least 8 years of related experience, or an equivalent combination of education and experience.

• Demonstrated hands-on experience designing and automating cross-platform workflows spanning source control, CI/CD pipelines, issue tracking, observability, and collaboration tools.

• Proven ability to build reusable automation patterns (APIs, bots, webhooks, event-driven services, IaC, internal tooling).

• Experience integrating identity, access management, provisioning, and compliance controls across SaaS platforms for secure self-service.

• Strong capability in monitoring and maintaining workflow reliability, including failure detection, retry strategies, and audit logging.

• Able to independently deliver platform improvements that measurably improve developer experience while preventing tool sprawl and fragmentation.

• Must be able to obtain and maintain a Tier 4 High Risk Public Trust clearance.

Nice to Have Skills and Experience:

• Experience building internal developer portals or platform-as-product tooling.

• Familiarity with GitLab, Jira, Confluence, Datadog, and Figma-integrated toolchains.

• Experience applying human-centered design inputs directly into software delivery.

• Exposure to AI-assisted development tools (e.g., GSA USAi, AWS Bedrock, Microsoft Copilot).

How We Support Our Team:

• Flex hours

• 401K with matching incentive

• Parental Leave

• Medical/dental/vision benefits

• Flex Spending Account

• Company provided short-term disability and life insurance

• Commuter benefits

• Paid Time Off (PTO)

• 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.