Sr. Software Engineer, AI Agent & Orchestration (MXC)

Alert Media, Inc.; United States; Remote; USD 49,000 - 81,000; Full time

Benefits offered by this job

Bi-monthly payroll

Annual bonus

Medical coverage

Parental leave

Vacation policy

Work-from-home stipend

Equipment provided

Job summary

AlertMedia is seeking a Sr. Software Engineer to join the AI Agent and Orchestration team, building AI Assistant features and platform capabilities.

You will work across the stack with Python, Django, Next.js, React, and Node, applying modern AI tools to improve development and product quality. You will collaborate in an Agile environment, contribute to architecture evolution, and ensure robust testing and documentation.

Qualifications

• Bachelor's degree in a technical field preferred.
• 6+ years of experience building scalable web applications using Python/Django/React/Node.
• Hands-on experience shipping LLM-powered features (agents, tool/function calling, retrieval, evaluation).
• Familiar with agentic design patterns and frameworks (Strands, AutoGen, LangChain).
• Experience with AWS or other cloud services is required.
• PostgreSQL, Redis, and other storage tech experience.
• Strong unit and integration testing practices.
• Proficiency with AI coding tools (Claude, Codex, Cursor, etc.).
• Collaborative mindset to drive architectural evolution for critical applications.
• Strong English proficiency (written and spoken).

Responsibilities

• Build and ship features for AI Assistant and Orchestration products.
• Add evaluation cases to catch regressions before release.
• Learn AlertMedia platform and tools for customers' use cases.
• Work with Python, Django, Next.js, React, Node and other web tech.
• Use AI-enabled tools to support development and productivity.
• Participate in Agile processes with Git, JIRA, Jenkins, Slack.
• Contribute ideas to leverage technology in product lines.
• Communicate effectively with engineering and product teams.
• Support culture and values at AlertMedia.

Skills

Full-stack development

Python/Django/React/Node

LLM features

AWS cloud

PostgreSQL/Redis

Unit tests

AI tooling

English communication

Cross-functional teamwork

Troubleshooting

Education

Bachelor's degree

Tools

LangChain

AutoGen

Strands

Claude

Codex

Job description

Location: Mexico

Do work that matters.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our AI Agent and Orchestration team, building the AI Assistant and Orchestration products and the agents and platform capabilities that power them. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products.

Who you are:

You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python/Django/Next.js/React. You understand how LLM applications work — context, tool calling, evaluation, and the ways they fail. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity.

What you get to do every day:

• Build and ship features for the AI Assistant and Orchestration products — agents, tools, and the approval steps that gate them
• Add eval cases for the AI behavior you build, so prompt and model changes that degrade quality are caught before release
• Learn the AlertMedia platform and tools, and its uses for our customers
• Work with Python, Django, Next.js, React, Node and other web technologies
• Use AI-enabled tools such as Claude, Codex, and other emerging platforms to support development, problem-solving, documentation, and productivity
• Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack
• Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
• Use strong verbal and written communication skills in collaboration with other engineering and product teams
• Contribute to AlertMedia’s culture, values and vision for the future

What you bring to the role:

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
• 6+ years of experience building scalable web applications, Python/Django/React/Node tech stack preferred
• Hands-on experience shipping LLM-powered features — agents, tool/function calling, MCP or similar integrations, retrieval, prompt and model evaluation
• Familiar with agentic design patterns and frameworks (Strands, AutoGen, LangChain, etc.)
• Experience with Amazon Web Services (or other cloud services) is required
• PostgreSQL, Redis, and other storage technologies experience required
• You have an established practice of writing unit and integration tests
• Proficiency using AI coding tools (Claude, Cursor, Codex, or similar) across the development lifecycle
• Collaborative mindset to partner with principal engineers and leadership to drive architectural evolution for a critical application
• Experience troubleshooting and remediating production issues when they arise
• Strong organizational skills and ability to manage working on multiple projects in parallel
• The ability and desire to work in a fast-paced challenging environment
• Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
• Strong English proficiency (written and oral) is required

Location:

This role is remote in Mexico. We do have a Mexico City office in the Reforma area if you'd like to go into the office and collaborate with our engineering team, otherwise it is a fully remote position based in Mexico.

Sponsorship:

AlertMedia does not sponsor candidates. Must have the legal right to work in Mexico without sponsorship now and in the future.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided:Laptop, monitor and accessories
• Recognition & Rewards:We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

AboutAlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, andequitableworkplace for all people is key to our success andcore to ourvalues. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.