Customer Account Executive, Mid Market New Austin, TX HQ

Alert Media, Inc.; Austin (TX); Remote; USD 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Competitive base salary + uncapped 1/0

Company-wide bonus program

Health benefits

401K with match

Office in Austin (remote-friendly)

Zusammenfassung

AlertMedia is a leading risk intelligence and response platform provider. We are seeking a Customer Account Executive, Mid-Market, to manage a large geographic territory and close full-cycle SaaS sales.

You will collaborate with Sales Managers, CSMs, and Renewals teams to drive expansion and renewals, while meeting targets and enabling customer success. You will travel within your territory, partner with internal teams, and demonstrate the platform to customers and prospects.

Qualifikationen

• 3–5 years' experience in SaaS (Software as a Service) sales.
• People-first, process-oriented and data-driven mindset.
• Experience managing opportunities with complex, multi-threaded sales cycles.
• Ability to influence senior-level and C-suite stakeholders.
• Willingness to travel within the assigned territory, as needed.
• Proven success in closing expansion opportunities and meeting goals.
• Demonstrated ability to build relationships, prospect, manage pipelines, negotiate contracts.

Aufgaben

• Run day-to-day activities of a large geographic territory and maintain processes.
• Meet with Sales Manager to review forecast, pipeline, opportunities, and quota pathway.
• Collaborate with internal teams to drive program success and achieve annual goals.
• Meet with customers to drive growth, conduct product demos, and address questions.
• Apply the AlertMedia sales methodology with a customer-focused approach.
• Learn and demonstrate the AlertMedia platform to new users.

Kenntnisse

SaaS sales

Territory management

Prospecting & closing

Executive engagement

Travel readiness

Tools

Salesforce

Outreach

Gong

Jobbeschreibung

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

As a Customer Account Executive, Mid-Market you’ll work directly with your Sales Manager to master our product, sales process, forecast methodology and internal tools – to facilitate meetings with both your customers/prospects and internal partners and sell our platform to achieve your goals. You will manage your territory, originate leads, create, and close full cycle sales opportunities. You’ll work closely with our existing customers and partner with CSM’s to ensure our customers achieve their primary business objectives, while also overseeing expansion sales and collaborating with Renewals Managers for contract renewals spanning single and multi-year terms.

Who you are:

You are passionate about helping your customers achieve their primary business objectives with the AlertMedia platform, revenue growth, creating and closing sales opportunities, solving problems, working cross-functionally and skilled in creating strategies and tactics that drive revenue. You thrive in a fast‑paced environment and have a roll‑up-your‑sleeves approach with a willingness to support the broader team and business. You take extreme ownership of everything you are responsible for and are driven to continually improve.

What you get to do every day:

• Run the day‑to‑day activities of a large geographic territory and maintain AlertMedia processes.
• Meet with your sales manager to review your forecast, pipeline, individual opportunities, territory, and pathway to exceeding your quota.
• Collaborate across various internal teams to ensure the overall success of the program and annual team goal achievement. (Customer and Field Marketing, Customer Success Managers, Renewals Managers, Product Marketing, Finance)
• Meet with customers to facilitate sales growth, negotiations, product demos, new product overviews, support related questions, etc.
• Execute the AlertMedia sales methodology and process with excellence while serving the customer’s needs.
• Learn and demonstrate the AlertMedia platform to new and non‑AlertMedia users.

What you bring to the role:

• 3-5 years' experience SaaS (Software as a Service) Sales.
• A people first, process oriented and data driven mindset.
• Experience managing opportunities with complex, multi‑threaded sales cycles.
• Ability to influence others including senior level and C‑suite staff.
• Ability to travel within your territory
• Proven success in closing expansion opportunities with a consistent track record of hitting goals and numbers.
• Demonstrated, proven success in relationship building, prospecting, pipeline management, contract negotiation and closing customers.
• Ability to build positive relationships and influence key stakeholders.
• Strong communication and interpersonal skills; ability to be personable yet persistent.
• Experience with our tool stack, Salesforce, Outreach, Gong
• Prefer Austin, Texas candidates, but may be open to remote candidate in approved United States territories.

Why you’ll love working at AlertMedia:

• Competitive base salary + Uncapped commission + Company‑Wide Bonus program
• Generous and flexible time and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!
• 401K with a generous company match
• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back
• A Best Places to Work company 10 years in a row and numerous other awards
• Access to brand new downtown office with 360 views of Austin, high‑tech building gym, and nearby running trails
• Continuous learning and career development opportunities facilitated by our Sales Enablement and Learning & Development teams

AboutAlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high‑growth, PE‑backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, andequitableworkplace for all people is key to our success andcore to ourvalues. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage.We'dlove to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com .

Voluntary Self-Identification

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in AlertMedia’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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