Sr. Site Leader

The TRIGO Group; South Bend (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

The TRIGO Group in South Bend, Indiana is seeking a Sr. Site Leader to manage site operations and ensure quality services. In this role, you will lead a team, maintain relationships with customers, and oversee all aspects of site missions.

Applicants should have experience in supervisory roles and quality positions. The position requires strong communication skills and the ability to use various tools effectively. The company values teamwork, customer focus, and initiative.

Qualifications

• 1+ years of work experience in a supervisory role.
• 1+ year in Quality related position.

Responsibilities

• Manage site or team of Site Leaders ensuring quality services.
• Establish and maintain relationships with customers and site personnel.
• Supervise missions, staffing, and training of inspectors.

Skills

Proficiency in English

Basic Microsoft Excel proficiency

Use of various gauges and measuring devices

Ability to lift / move 50 lbs.

Education

High School Diploma or Equivalent

Job description

Overall Purpose of a Sr. Site Leader

Responsible for management of a site or management of a team of Site Leaders. Ensure quality services and support for all missions assigned to their site(s). Provide leadership and guidance to personnel fulfilling missions. Support and maintain a positive and productive atmosphere at sites. Ensure all company and customer guidelines are being upheld.

Reports to

Site Manager / Site Supervisor

Responsibilities

Client relationship & Business development

• Establishing and maintaining relationships with customers and site personnel.
• Daily communications with various stakeholders at the site level.

Operations

• Set up and supervise missions.
• Staffing of missions.
• Training and validate inspectors.
• Coordinate changes in missions.
• Isolate, tag and verify nonconforming material.
• Conduct ongoing audits of effectiveness of work being performed.
• Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications.
• Make independent judgments for subjective scenarios.
• Work as an inspector when required.
• Demonstrates commitment to reduce the risk of workplace accidents.
• Must comply with local and company Health & Safety legislation, laws, and policies.

Organization & Management

• Ensures all site personnel receive corporate communications.
• Partner with Human Resources for performance and attendance issue resolution.
• Act as a liaison between Site Manager and inspectors.
• Ensure all inspector time is entered, monitored and approved.
• Create and maintain a 5S working environment.

Technical

• Update daily system entries in company and customer portals.
• Create and maintain customer and company reports.
• Utilize company web portals to record required audits and documentation.
• Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills.
• Create electronic work instructions and have the ability to navigate company and customer websites and portals.

Other

• Any other duties as assigned.

Knowledge, skills, abilities

Hard Skills

• Proficiency in English.
• Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook.
• Proficient in the use of various gauges and measuring devices.
• Ability to lift / move 50 lbs.

Values and Attitude

Global team spirit

• Team player.
• Caring for people.
• Open-minded.

Excellence

• Reactive.
• Resilient to pressure.
• Rigorous.

Customer focus

• Client oriented.
• Reliable & trustworthy.
• Flexible.

Initiative

• Autonomous.
• Innovative.
• Daring.

Work experience

• 1+ years of work experience in a supervisory role.
• 1+ year in Quality related position.

Education background

• High School Diploma or Equivalent.

Equal Employment Opportunity Statement

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, with respect and dignity. Employment opportunities are based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.