Site Leader

The TRIGO Group; South Bend (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

The TRIGO Group is seeking a Site Leader in South Bend, IN, responsible for ensuring quality services and leading personnel at the site. This role involves supervising operations, establishing client relationships, and ensuring compliance with quality standards.

The ideal candidate will have a background in quality-related roles, strong leadership skills, and the ability to communicate effectively with clients and team members. A High School Diploma or equivalent is required, with a preference for candidates with supervisory experience.

Qualifications

• 1+ years of work experience in a supervisory role preferred.
• 1+ year in Quality related position preferred.
• Proficiency in English.

Responsibilities

• Ensure quality services and support for all missions assigned to site.
• Provide leadership and guidance to personnel fulfilling missions.
• Establish and maintain relationships with customers and site personnel.
• Set up and supervise missions, staffing, and training of inspectors.
• Perform visual, mechanical, and functional verifications to ensure compliance.

Skills

Leadership

Client relationships

Quality control

Microsoft Office

Proficient use of gauges

Team player

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

Outlook

Job description

TRIGO Global Quality Solutions is seeking to fill a Site Leader Position in South Bend, IN.

Overall Purpose of a Site Leader

• Ensure quality services and support for all missions assigned to their site(s)
• Provide leadership and guidance to personnel fulfilling missions
• Support and maintain a positive and productive atmosphere at sites
• Ensure all company and customer guidelines are being upheld

Reports to

Site Manager / Site Supervisor

Responsibilities

Client relationship & Business development

• Establishing and maintaining relationships with customers and site personnel
• Daily communications with various stakeholders at the site level

Operations

• Set up and supervise missions
• Staffing of missions
• Training and validate inspectors
• Coordinate changes in missions
• Isolate, tag and verify non-conforming material
• Conduct ongoing audits of effectiveness of work being performed
• Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
• Make independent judgments for subjective scenarios.
• Work as an inspector when required
• Demonstrate commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Ensure all site personnel receive corporate communications
• Partner with Human Resources for performance and attendance issue resolution
• Act as a liaison between Site Manager and inspectors
• Ensure all inspector time is entered, monitored and approved
• Create and maintain a 5S working environment

Technical

• Update daily system entries in company and customer portals
• Create and maintain customer and company reports
• Utilize company web portals to record required audits and documentation
• Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
• Create electronic work instructions and have the ability to navigate company and customer websites and portals

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard Skills

• Proficiency in English
• Computer skills: Microsoft Office (basic Microsoft Excel proficiency) and Outlook
• Proficient in the use of various gauges and measuring devices
• Ability to lift/move 50 lbs.

Values and Attitude

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

• 1+ years of work experience in a supervisory role preferred
• 1+ year in Quality related position preferred

Education background

• High School Diploma or Equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

Equal Employment Opportunity

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.