Sr. Services Project Manager

Dayforce; United States; Remote; USD 96,000 - 173,000; Full time

Job summary

A leading company is seeking a Sr. Services Project Manager to oversee multi-location implementation projects. The role involves managing deliverables, timelines, and budgets while ensuring high customer satisfaction. Ideal candidates will have experience in HCM SaaS implementations and strong project management skills.

Benefits

Volunteer Days

Community Impact Efforts

Competitive Pay

Personal Development Opportunities

Qualifications

• 2+ years in SaaS environment in HCM.
• 5-10 years in Services Project Management managing HCM SaaS implementations.

Responsibilities

• Manage customer-specific engagements to implement Dayforce HCM solutions.
• Drive delivery of services according to scope, timeline, and budget.

Skills

Project Management

Change Management

Communication

Education

PMP/PMI Certification

Tools

MS Office Suite

Smartsheet

Salesforce

SAP

Oracle HR/Payroll

Workday

UKG

Kronos

Job description

Join to apply for the Sr. Services Project Manager role at Dayforce.

This range is provided by Dayforce. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$96,600.00/yr - $172,800.00/yr

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM- Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Canada and the United States.

About The Opportunity

The Services Group provides dedicated and continuous remote yet hands-on, solution oversight to guide clients through the technical aspects of Dayforce implementation. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone’s primary goal – using Dayforce effectively and near-effortlessly from day one. Comprised of consultants working independently on client projects around the world, our Services group is connected by a sense of camaraderie, grounded in a sense of belonging and an amazing remote-work culture.

As we undergo an exciting growth period, we are looking for experienced Senior Project Managers who can oversee multi-faceted, multi-location implementation projects; people who are solution-oriented, proactive, change management experts.

You will make a profound contribution to the work we do with clients, working in close collaboration with internal and external teams to manage deliverables, executive level communications, timelines, and budgets. You will oversee and manage multiple projects for enterprise clients with more than 6,000 employees.

What You’ll Get To Do

• Manage customer-specific engagements to implement Dayforce HCM solutions.
• Drive the delivery of services according to the scope, timeline, and budget, ensuring high customer satisfaction.
• Manage multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support, and R&D to ensure delivery.
• Build constructive relationships with customers, being accountable for deliverables, timelines, and budgets, and coaching the project team to success.
• Deliver Organizational Readiness consulting in support of Dayforce's toolkit.
• Apply Dayforce’s methodology to manage multiple projects, ensuring quality, on-time, and on-budget implementation. Act as project governance checkpoint between Dayforce and Customer Sponsors.
• Maintain open communication, availability, and approachability with customers, securing high satisfaction by delivering projects on time and on-budget. Influence and motivate project sponsors, handle responsibilities, ownership, and deadlines, and secure buy-in.
• Coach, mentor, and motivate the team, fostering a collaborative remote and onsite environment. Support team growth through performance reviews, setting objectives, and career development.
• Contribute to the enhancement of Dayforce implementation methodology and PMO, providing feedback and implementing best practices.

Skills And Experience We Value

• 2+ years of experience in a SaaS environment in Human Capital Management (HCM).
• 5-10 years of experience in Services Project Management managing HCM SaaS implementations.
• Proficiency with MS Office Suite and Smartsheet.
• Experience with applications like Dayforce, Salesforce, SAP, Oracle HR/Payroll, Workday, UKG, Kronos, etc.
• Expertise in managing multiple matrixed projects, business process mapping, change management, and consulting with senior management.

What Would Make You Really Stand Out

• Ability to work closely with customers to understand their problems.
• Use tools to foster open communication.
• Gain trust, influence decisions, and work with stakeholders at all levels.
• Quickly understand clients' business practices and host training sessions.
• Aim to make a strategic, measurable impact on customer success and team growth.
• PMP/PMI certification.

What’s in it for you

Dayforce values diversity and is an equal opportunity employer. We support your happiness, health, and growth through various programs and initiatives, including volunteer days and community impact efforts.

We encourage applications based on passion and offer competitive pay, benefits, and opportunities for personal and professional development.

Our commitment extends to supporting you to be the best version of yourself.

About The Salary Ranges

The salary range is a guide; final compensation varies based on experience, skills, location, bonuses, and incentives. We are committed to fair, equitable, and competitive packages.

Beware of fraudulent recruiting. Legitimate contacts will use @dayforce.com or @Ceridian.com emails. We do not request money or personal data during recruitment. If in doubt, refer to our fraud warning page.