Sr. ServiceNow Developer FEATURED

Gilder Search Group; Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a skilled Sr. ServiceNow Developer to enhance their technical solutions within the ServiceNow environment. This hybrid role in Washington, D.C. requires a strong understanding of IT Service Management and software engineering. The ideal candidate will be responsible for designing and delivering custom applications, integrating various services, and ensuring the platform's efficiency. With a focus on communication and collaboration, this position offers an exciting opportunity to contribute to impactful projects while working closely with key stakeholders. If you are solution-driven and eager to make a difference, this role is for you.

Qualifications

• 8+ years of experience in software development with a focus on ServiceNow.
• Strong understanding of ITSM processes and customization of ServiceNow.

Responsibilities

• Design and deliver technical solutions on the ServiceNow platform.
• Develop and configure new application modules and workflows.

Skills

ServiceNow customization

HTML

Angular

JavaScript

ITSM processes

CMDB management

API integration

Communication skills

Education

Bachelor's degree

Master's degree

Tools

ServiceNow

Job description

Summit Technologies, Inc. is looking for a Sr. ServiceNow Developer to join our client’s team in Washington, DC. The ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Must have a strong understanding of software engineering and ServiceNow's IT Service Management (ITSM) platform. Needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important for this individual to be successful. This is a hybrid role based in Washington, D.C. requiring a minimum on-site work 3 days a week. Candidates must be eligible for a Public Trust clearance.

Responsibilities:

• Developing, designing, configuring and release of new application modules, workflows and catalog requests.
• Designing and delivering technical solutions that are developed on the ServiceNow platform for all internal employees.
• Provide software configuration and customization including, but not limited to: Flow design, administration, report setup, data imports, integration, custom scripting and third party software integrations.
• Create integrations and process automation using API and data integration processes between ServiceNow and other services.
• Create and maintain Service Catalog Items and Knowledge Bases.
• Work with IT Service Management Team and other key client stakeholders within IT and the Business.
• Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies - Participate in sizing the application for future growth and scalability.
• Perform technical configurations, application maintenance and house-keeping activities.
• Design security of the application, and own data security function.
• Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues.
• Find opportunities to improve the platform.
• Assist in maintaining CIs to ensure CMDB accuracy and completeness

Required Skills:

• Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with HTML, Angular, and JavaScript.
• Experience with Service Catalog and Service Portal within ServiceNow.
• Functional knowledge of ITSM processes and CMDB in ServiceNow.
• Working with creation and customization of the core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration).
• Prior experience integrating ServiceNow with other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
• Ability to plan resource requirements from high level specifications.
• Strong communications skills and the ability to explain complex concepts in plain language.

Education and Experience:

• Bachelor’s and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience.
• 6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment.

Clearance: Must be eligible to obtain and maintain a Public Trust clearance.

If you feel you are qualified and want to be considered for this position, please supply the following to: [e-mail] and please put the job number ‘6820’ in the subject line:

• Updated resume including MM/YYYY for each employer.
• Best times/dates to interview (plus phone # you can best be contacted at).
• Availability to start once given formal offers.

Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.