Senior ServiceNow Architect/Developer Featured Woodlawn, MD

Kaizen Lab Inc.; Woodlawn (MD); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a talented full stack developer to lead innovative solutions using the ServiceNow platform. In this dynamic role, you will oversee the development and execution of ServiceNow roadmaps, ensuring optimal performance and integration through agile practices. You will engage with cross-functional teams to define user stories and tasks while providing technical leadership and support to junior developers. This hybrid position offers the flexibility of working remotely three days a week, allowing you to balance your professional and personal life effectively. If you're passionate about technology and eager to make a significant impact, this opportunity is for you.

Qualifications

• Experience with multiple ServiceNow product implementations and development.
• Proficiency in scripting on the ServiceNow platform.

Responsibilities

• Lead development of ServiceNow roadmaps and automated solutions.
• Provide technical guidance and support to team members.

Skills

Full stack development

ServiceNow scripting

Agile development practices

Automated testing

JavaScript

REST API automation

Technical leadership

Education

Bachelor's Degree in Computer Science

Master's or Doctorate in related field

Tools

ServiceNow

ServiceNow ATF

Job description

Responsibilities:

• Full stack development or developing automated solutions.
• Develop and execute ServiceNow roadmaps as defined and approved by the client(s).
• Lead team members in configuring and maintaining the platform with performance optimization.
• Create and present implementation plans that are reviewed and approved by program leadership and the client.
• Provide weekly and monthly reports that keep program leadership and the client apprised of technical progress, potential risks with documented mitigations, and issue resolution plans and status.
• Represent Leidos as the technical face of the company with partner teams and the client.
• Work with cross-functional teams in an agile and fast-paced development environment to define user stories and tasks.
• Integrations and REST API automation.
• Agile development practices (e.g. SAFE, Scrum).
• Automated testing using tools such as ServiceNow ATF.
• JavaScript or similar scripting languages, and the web as a development platform.
• Attend all customer technical discussions/design/development meetings and provide technical inputs to further enhance the code quality/process.
• Provide guidance/support to other junior/mid-level developers.
• Impact functional strategy by developing new solutions, processes, standards, or operational plans that position the customer competitively in the marketplace with best practices.
• All other duties as assigned or directed.

Requirements:

• Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field.
• Master's or Doctorate degree may substitute for required experience.
• Experience with multiple ServiceNow product implementations and development.
• Experience in scripting on the ServiceNow platform.
• Experience on ServiceNow platform support and administration.
• Proficiency with various features and functionalities of the ServiceNow platform.
• Thought leader for design and implementation of new solutions involving ServiceNow products like BIA, SAM, CM.
• Experience working in Agile Practices (e.g. SAFE, Scrum).
• Must be able to obtain and maintain a Public Trust.
• This is a hybrid work schedule, 3 days remote with 2 days onsite per week.
• Must have one of the following certifications:
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)
  • Configuration Management Database (CMDB)
  • IT Operations Management (ITOM)

Desired Skills but not Required:

• Experience working in a PaaS/SaaS environment.
• SME across ServiceNow products from design, implementation, testing, and operations.
• Demonstrated ability to influence and consult including providing options with pros, cons, and risks around key technical decisions during design and implementation.
• Strong organizational skills and understanding of the Project Management lifecycle.
• Prior Federal government experience.
• Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment.
• Strong attention to detail with an ability to operate effectively across multiple priorities.