Sr. Scrum Master Associate

Hyundai Capital America; Irvine (CA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid schedule - 4 days in office, 1 

Vehicle allowance + purchase/lease 할인

Comprehensive health coverage (medical

Job summary

Hyundai Capital America (HCA) invites applications for a Sr. Scrum Master Associate in Irvine, CA. You will facilitate Agile ceremonies, coordinate sprint activities, and partner with Product Teams, Project Managers, and stakeholders to drive delivery and continuous improvement.

In this role, you will support system changes, track impediments, and assist in production incident management. A 4–6 year blend of IT/ops experience and a Bachelor’s degree are preferred.

Qualifications

• Minimum 4-6 years in IT, operations, product delivery, coordination, or customer-facing support.
• Bachelor's degree preferred or equivalent work experience.
• Knowledge of Agile frameworks including Scrum and Kanban.
• Ability to facilitate Agile ceremonies across co-located, hybrid, or distributed teams in multiple time zones.
• Knowledge of system release, deployment, and change management processes.

Responsibilities

• Facilitate Agile ceremonies for one or more scrum teams (planning, daily standups, backlog refinement, sprint reviews, retrospectives).
• Coordinate sprint updates, dependencies, risks, impediments, and product inputs with stakeholders.
• Coordinate System Change Requests end-to-end and support Change Control Board reviews/approvals.
• Support production incident management with proper notification, tracking, and updates.

Skills

Agile frameworks (Scrum Kanban)

Ceremony facilitation

Cross-functional collaboration

Distributed/Hybrid coordination

Release & change management

Education

Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field

Job description

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide. We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups. If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement.

What you will do

The Sr. Scrum Master Associate supports one or more scrum teams by facilitating Agile ceremonies, coordinating sprint execution, tracking impediments, and promoting continuous improvement within established Agile practices. This role serves as a day-to-day coordination point for Product Teams, Project/Program Managers, Scrum Masters, and business stakeholders to help ensure sprint activities, delivery updates, and cross-team dependencies are managed effectively. In addition, this role supports team productivity and delivery quality by facilitating scrum team activities, monitoring progress, and helping remove or escalated impediments as needed.

How you will make an impact

• Agile Ceremony Facilitation: Facilitate Agile ceremonies for one or more scrum teams, including sprint planning, daily standups, backlog refinement, story point planning, sprint reviews/demos, and retrospectives. Help ensure meetings are organized, focused, and aligned to established Agile practices.
• Sprint Coordination and Impediment Tracking: Coordinate with Product Teams, Project/Program Managers, Scrum Masters, development teams, and business stakeholders to identify, assign, track, and communicate updates on action items, dependencies, risks, impediments, and product planning inputs. Support timely follow-up, escalation, and stakeholder alignment related to sprint activities, roadmap discussions, business needs, priorities, and product delivery work.
• System Change Request and Release Coordination: Coordinate the end-to-end lifecycle of System Change Requests, including tracking status, preparing updates, and representing SCRs in Change Control Board meetings for review and approval. Partner with development and release teams to support successful deployment of approved system changes.
• Production Incident Support: Support production incident management by ensuring support tickets are opened, appropriate production operations and business stakeholders are notified, and communication channels are established to support timely issue resolution. Track follow-up actions and provide status updates as needed.

What you will bring to the role

• Minimum 4-6 years of combined experience in information technology, business operations, product delivery, project coordination, or customer-facing application support environments.
• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field, or equivalent work experience is preferred.
• Working knowledge of Agile frameworks, including Scrum and Kanban, and software development lifecycle practices.
• Ability to facilitate Agile ceremonies and support effective meetings across co-located, hybrid, or distributed teams, including teams working across different locations and time zones.
• Working knowledge of system release, deployment, and change management processes.

Benefits Highlights

• Hybrid flexibility - 4 days in office, 1 day remote
• Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
• Comprehensive health coverage - medical, dental, and vision plans
• Employer-funded HSA contributions to help reduce healthcare costs 401(k) with company match and immediate vesting from day one
• 100% company-paid life and disability insurance
• Wellbeing benefits including fitness and health resources Leadership programs and career development that support continuous learning
• Paid Volunteer Time Off and a company charitable donation in your honor Because great benefits help you thrive-personally and professionally.

Equal Opportunity Statement

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here.

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [e-mail].