Sr Salesforce Account Manager I-UK

Certinia; Austin (TX); On-site; GBP 90,000 - 130,000; Full time

Job summary

Certinia is seeking a Senior Salesforce Account Manager based in London, with up to 50% travel across EMEA. You will lead enterprise GTM initiatives, build strategic partnerships with Salesforce, and drive joint value propositions and collateral to educate the field and customers.

You will manage pipeline, bookings and complex deals, coordinate with marketing on joint campaigns, and work with C-level counterparts to ensure seamless collaboration and growth within the Salesforce ecosystem.

Qualifications

• Minimum 8–10 years of industry experience in professional services, SaaS, ERP, CRM or similar field.
• Direct sales experience with a track record of achieving targets.
• Proven channel sales experience and partnership management.
• Strong knowledge of Salesforce platform/ecosystem and subscription-based models.

Responsibilities

• Develop Enterprise market and Joint Go-To-Market plan between Salesforce and Certinia.
• Build relationships with Salesforce and Certinia sales teams and align on strategy.
• Create joint value propositions and collateral to educate Salesforce field and customers.
• Drive pipeline, bookings and deal execution through coordinated partner activity.
• Collaborate with marketing to develop joint demand generation and events.

Skills

Direct sales

Channel sales

CRM/ERP/PSA domain knowledge

Salesforce ecosystem

Communication skills

Tools

Salesforce

Job description

Senior Salesforce Account Manager
Based in or near to London - 50% EMEA Travel

WHO WE ARE

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions, delivered on Salesforce’s leading cloud platform, provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.

THE ROLE

The Salesforce Strategic Alliance Executive is responsible for formulating and executing the joint go-to-market plan with Salesforce field to drive new sales for Certinia. A subcomponent of this plan is the creation and execution of a consistent, continuous education, communication and awareness strategy to increase Certinia knowledge and understanding within the Salesforce segment.

WHAT YOU WILL DO IN THIS ROLE

• Develop a Enterprise market, Joint Go-To-Market Plan between Salesforce and Certinia
• Build relationships & customer engagement plans with Salesforce and Certinia Sales teams
• Develop joint value propositions and collateral to educate the Salesforce field and customers. Leverage creative, consistent engagement approaches to do so
• Develop and maintain consistent Certinia sales engagement to educate, motivate, guide optimal SF engagement, pipeline creation and deal execution.
• Build and measure pipeline/bookings to hit and exceed targets
• Implement governance model to manage the partnership and overcome obstacles/escalations
• Work with both marketing teams to develop a strong joint marketing and event plans
• Achieve maximum leverage from the partnership to drive competitive advantage and bookings
• Manage ongoing solution and company updates to Salesforce
• Align Certinia marketing and sales plays appropriately for joint demand creation

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE

• Travel up to 50% of the time
• Minimum 8-10 years of industry experience in professional services, SaaS, ERP, CRM or similar field
• Direct sales/business development experience with strong solution selling knowledge
• Proven Channel sales experience
• Salesforce platform/ecosystem
• CRM/ERP/PSA domain experience
• Cloud/SaaS with subscription model knowledge
• Strong communication and presentations skills
• Ability to work with C-Level executives* You will have excellent written and oral communication skills; you will love technology and be a team player that can demonstrate a real flair and dedication to customer satisfaction both internally and externally.
• We need people with strong time management skills, good problem-solving skills, and the ability to prioritise your workload, along with resourcefulness in getting over problems and establishing clarity.