Sr. Sales Associate

Rack Room Shoes; Ocean City (MD); On-site; USD 18,184 - 25,898; Part time

Job summary

A family footwear retailer in Ocean City seeks a part-time Sales Associate. The role involves providing excellent customer service, maintaining merchandise presentation, and processing sales transactions. Ideal candidates will have strong interpersonal skills and experience in retail sales, along with a willingness to engage with customers. This role is pivotal in creating a positive shopping experience. Applicants must be organized and able to handle multiple tasks while adhering to store policies.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts and all levels of employees.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.

Responsibilities

• Create an excellent shopping experience for customers through awareness and service standards.
• Maintain awareness of all current sales promotions.
• Ensure stock is well arranged and merchandise is presented properly.

Skills

Interpersonal skills

Basic communication skills

Organization skills

Math skills

Customer service skills

Job description

Rack Room Shoes

Part Time

Location

12741 Ocean Gateway, Suite 76, Outlet Ocean City, Ocean City, Maryland US

Job Description Summary

Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures.

Duties and Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.
• SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Store Number

179

Pay Range

16.

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Equal Employment Opportunity Statement

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.