Sr. SaaS Configuration Specialist

Buoyant; Boston (MA); On-site; USD 75,000 - 126,000; Full time

Benefits offered by this job

Paid vacation

401(k) match

Medical benefits

Parental leave

Commuter benefits

Job summary

Resource Innovations seeks a Sr. SaaS Configuration Specialist to join our growing team in Boston area.

You will lead no-code/low-code platform configurations for Demand Side Management, Transportation Electrification, and energy efficiency products used by utilities and grid operators. The role requires 5–7 years in energy efficiency systems development, with strong analytical and communication skills to guide clients and project teams.

Qualifications

• 5–7 years of experience in systems development, energy efficiency management
• Ability to analyze and implement complex energy data solutions for clients
• Excellent written and verbal communication; leadership of project teams

Responsibilities

• Lead design and implementation of complex technical systems for DM, electrification, and clean energy tech for utilities
• Analyze customer drivers and use cases to develop tailored solutions
• Serve as senior advisor on no-code/low-code SaaS platforms and configurations
• Improve efficiency of internal and client systems and workflows
• Prepare gap analyses, use-case documents, and technical requirements/specs
• Provide senior-level consulting on product configuration, launch and ongoing support
• Manage full lifecycle of enterprise software implementations
• Lead development of business logic, UI, and databases with client teams
• Mentor junior analysts and drive team skill development

Skills

No-code/low-code

Energy efficiency

Data analysis

Stakeholder communication

Project leadership

Education

Advanced degree in IT/CS/Business

Tools

Web development tools

Job description

Resource Innovations is seeking a Sr. SaaS Configuration Specialist to join our growing team.

We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5-7 years of work experience as an analyst in the utility energy efficiency industry.

We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Duties and Responsibilities

• Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators.
• Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions.
• Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user.
• Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals.
• Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents.
• Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products.
• Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines.
• Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems.
• Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation.

Qualifications

• Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education.
• Extensive hands‑on experience with day-to‑day application development using no-code/low-code platforms or web development tools.
• Minimum of 5-7 years of experience in systems development, specializing in energy efficiency management systems.
• Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.
• Exceptional written and verbal communication skills, with proven interpersonal abilities and experience in guiding teams and managing projects.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $75,000-$126,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work‑life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre‑employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.