Sr. Risk Analyst, Merchant Acquiring

KeyBank; United States; Remote; USD 85,000 - 88,000; Full time

Job summary

An established industry player seeks a Senior Risk Analyst to join their dynamic team. This role focuses on managing risk and optimizing merchant onboarding processes, ensuring compliance and effective communication with stakeholders. The ideal candidate will have a strong background in risk analysis, particularly in merchant acquiring, and will leverage tools like Excel, Tableau, and SQL to analyze data and present insights. This position offers a flexible work environment, allowing you to thrive either from home or in a Key facility. If you are passionate about risk management and ready to make an impact, this is the perfect opportunity for you.

Qualifications

• 3+ years of risk experience, preferably in merchant acquiring.
• Strong analytical skills to assess merchant accounts and risk indicators.

Responsibilities

• Conduct daily merchant risk reviews and investigations.
• Communicate with merchants and internal stakeholders regarding risk.

Skills

Risk Analysis

Merchant Risk Management

Data Analysis

Communication Skills

Teamwork

Attention to Detail

Multitasking

Education

Bachelor's Degree

Tools

Excel

Tableau

SQL

PowerPoint

Job description

Location:

For Those Who Work At Home - Various, Ohio 44144

ABOUT THE JOB

The first line Risk team within Commercial Bank is responsible for the governance and tactical execution of owning and managing risk, optimizing risk and return, and enabling sound growth with speed for the business.

The Senior Risk Analyst - Merchant Acquiring performs functions in support of the daily onboarding, risk monitoring, and periodic reviews of merchants for the KMS platform in conjunction with the credit and risk services provided by Key’s vendors.

ESSENTIAL JOB FUNCTIONS

Primary job functions include:

• Daily merchant risk reviews and investigations
• Review concurrence requests from vendors for new applications, funds held, releases, tracking and follow-up
• Monitor daily suspended transactions
• Merchant communication and follow-up (includes internal stakeholders) related to investigations and periodic reviews
• Collection placements with external vendors
• Respond to Sales staff inquiries related to pending applications and potential opportunities
• Participate in oversight meetings with internal risk and compliance partners
• Support internal Third Party governance and due diligence requirements for KMS Vendors
• Prepare and maintain presentations, deliverables and reporting for governance, risk and vendor forums

REQUIRED QUALIFICATIONS

• Bachelor's Degree or equivalent experience
• Minimum 3 years of risk experience, preferred merchant acquiring
• Understanding of merchant risk, fraud indicators, and risk mitigation practices
• Ability to analyze merchant account details and provide recommendations for approval or decline within credit guidelines
• Experience in merchant acquiring credit and risk management
• Knowledge of merchant boarding systems and processes
• Knowledge of merchant acquiring risk systems including external tools such as e-commerce monitoring
• Ability to synthesize, create and clearly communicate complex topics in PowerPoint
• Experience in Excel with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualizations
• Experience with Tableau and SQL
• Strong verbal and written communication skills
• Focus on teamwork and collaboration
• Strong work ethic, positive attitude
• Strong attention to detail, quality, speed and accuracy
• Ability to multitask and work well under pressure
• Desire to develop personally and professionally

PREFERRED QUALIFICATIONS

• Advanced Tableau and SQL

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $85,000 to $88,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 05/14/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

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