SR REVENUE SUPPORT ASST

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading healthcare institution as a Senior Revenue Support Assistant. This full-time role involves providing essential clerical support in the billing and collection processes within the Johns Hopkins Health System. Ideal candidates will be proficient in handling complex payer issues, possess solid communication skills, and have a relevant background in medical terminology. The position emphasizes the importance of accuracy and efficiency in a fast-paced healthcare environment.

Qualifications

• High School Diploma or equivalent, some college preferred.
• 3 years of relevant work experience.
• Some knowledge of medical terminology required.

Responsibilities

• Provide clerical support in billing and collection of accounts receivable.
• Resolve complex payer issues in a timely manner.
• Process correspondence and patient files accurately.

Skills

Intermediate in Microsoft Office

Communication skills

Analytical skills

Detail oriented

Education

High School Diploma or equivalent

Job description

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Requisition #:654619 Location:Johns Hopkins Health System, Baltimore, MD 21201 Category:Coding Schedule:Day Shift Employment Type:Full Time

Position Summary

Reporting to the Revenue Cycle Manager and/or Supervisor; the Senior Revenue Support Assistant will be responsible for providing clerical support in the billing and collection of accounts receivable for the Health System and/or resolve complex payer issues to completion daily.

Critical to this position is understanding the importance of accuracy, timeliness, and efficiency in processing large volumes of correspondence and/or patient files for the Johns Hopkins Health System payer groups in a high volume in a multi-hospital health system. The Senior Revenue Support Assistant must also possess basic knowledge of up to date HIPAA and HITECH rules and regulations.

The Senior Revenue Support Assistant works as team member and positively accepts change throughout the Health System while establishing relationships at all facilities and be familiar with each institution’s computer environment and payer contracts as needed.

Location: 3910 Keswick Road, Baltimore, MD

Hours: Days, 40 hours

Competencies

Education:

High School Diploma or equivalent, some college preferred.

Knowledge

• Requires intermediate math skills
• Some knowledge of medical terminology, required.
• Knowledge of the Johns Hopkins Health System or other Healthcare related policies and procedures, preferred.
• Ability to search and print Medical Records.
• Ability to provide departmental productivity summaries as needed.
• Ability to successfully submit payer adjustments.
  
  

Skills

• Intermediate in Microsoft Office.
• Requires communication skills to clearly and concisely communicate verbally and in writing with peers, superiors, payers, physicians, ancillary departments, etc.
• Demonstrate proficiency in detail oriented tasks that affect the overall Health System accounts receivable.
• Requires analytical skills to be able to assist in preparing weekly and monthly reports.
• Requires minimal to no assistance in completing follow through for complex tasks.
• Ability to distribute mail and correspondence to correct Accounts Receivable teams.
• Ability to submit supply purchase orders.
  
  

Required Licensure Certification, Etc.

• NA
  
  

Work Experience

• 3 years of relevant work experience
  
  

Salary Range: Minimum 15.23/hour - Maximum 25.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Hospitals and Health Care

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