SR REVENUE SUPPORT ASST

AECOM; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Senior Revenue Support Assistant to provide clerical support in billing and accounts receivable for the Johns Hopkins Health System. The role involves resolving complex payer issues and requires strong communication and analytical skills. Candidates should have a High School Diploma or equivalent and 3 years of relevant work experience in a high-volume environment. This position is crucial in maintaining accuracy and efficiency in processing patient files and correspondence.

Qualifications

• 3 years of relevant work experience required.
• Some knowledge of medical terminology.
• Ability to provide productivity summaries and submit adjustments.

Responsibilities

• Provide clerical support in billing and accounts receivable.
• Resolve complex payer issues daily.
• Build relationships across health system facilities.

Skills

Intermediate in Microsoft Office

Communication Skills

Detail Oriented

Analytical Skills

Education

High School Diploma or equivalent

Some college preferred

Job description

Position Summary:

Reporting to the Revenue Cycle Manager and/or Supervisor; the Senior Revenue Support Assistant will be responsible for providing clerical support in the billing and collection of accounts receivable for the Health System and/or resolve complex payer issues to completion daily.

Critical to this position is understanding the importance of accuracy, timeliness, and efficiency in processing large volumes of correspondence and/or patient files for the Johns Hopkins Health System payer groups in a high volume in a multi-hospital health system. The Senior Revenue Support Assistant must also possess basic knowledge of up to date HIPAA and HITECH rules and regulations.

The Senior Revenue Support Assistant works as team member and positively accepts change throughout the Health System while establishing relationships at all facilities and be familiar with each institution’s computer environment and payer contracts as needed.

Location: 3910 Keswick Road, Baltimore, MD

Hours: Days, 40 hours

Competencies:

Education:

High School Diploma or equivalent, some college preferred.

Knowledge:

• Requires intermediate math skills
• Some knowledge of medical terminology, required.
• Knowledge of the Johns Hopkins Health System or other Healthcare related policies and procedures, preferred.
• Ability to search and print Medical Records.
• Ability to provide departmental productivity summaries as needed.
• Ability to successfully submit payer adjustments.

Skills:

• Intermediate in Microsoft Office.
• Requires communication skills to clearly and concisely communicate verbally and in writing with peers, superiors, payers, physicians, ancillary departments, etc.
• Demonstrate proficiency in detail oriented tasks that affect the overall Health System accounts receivable.
• Requires analytical skills to be able to assist in preparing weekly and monthly reports.
• Requires minimal to no assistance in completing follow through for complex tasks.
• Ability to distribute mail and correspondence to correct Accounts Receivable teams.
• Ability to submit supply purchase orders.

Required Licensure Certification, etc.

• NA

Work Experience:

• 3 years of relevant work experience

Salary Range: Minimum 15.23/hour - Maximum 25.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.