Sr. Revenue Operations Analyst Mountain View, California

Databricks Inc.; Mountain View (CA); On-site; USD 111,000 - 172,000; Full time

Job summary

An established industry player is seeking a Senior Revenue Operations Analyst to enhance their Order-to-Cash operations. In this pivotal role, you will ensure data integrity and compliance, collaborating with various teams to streamline processes. This position offers the opportunity to work in a dynamic environment, driving improvements and efficiencies while managing critical financial documentation. If you are proactive, detail-oriented, and possess strong analytical skills, this is the perfect opportunity to contribute to a leading data and AI company that values innovation and inclusivity.

Benefits

Comprehensive benefits

Diversity and inclusion initiatives

Flexible work environment

Qualifications

• 5+ years of operational accounting experience in a growing SAAS technology business.
• Bachelor's degree with an emphasis in Finance or Accounting.

Responsibilities

• Own the daily Order-to-Cash operations process and ensure data integrity.
• Analyze contracts for compliance and accuracy with revenue recognition guidelines.

Skills

Operational Accounting

Attention to Detail

Advanced Excel

Analytical Skills

Project Management

Problem-Solving

Communication Skills

Adaptability

Education

Bachelor's degree in Finance or Accounting

Tools

NetSuite

Salesforce

SQL

CPQ tools

Billing platforms (e.g., Zuora)

Job description

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.

As the Senior Revenue Operations Analyst, you will own the daily Order-to-Cash operations process, supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity, ensuring all customer, opportunity, and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order-to-cash process. You will report to the Manager - Revenue Ops.

The impact you will have:

• Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines
• Provide usage integrity established through reconciliations and validation checks
• Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue departments and become an expert in order-to-cash policy and procedures
• Create detailed records in financial systems to meet internal service level agreements supporting billing, commissions, forecasting, and revenue recognition processes
• Design and build scalable order-to-cash processes through the identification and communication of needed process improvement and system enhancements to achieve an efficient system infrastructure to support the month-end close
• Generate and maintain detailed documentation of policies and processes, and assist with process improvement/automation initiatives as they arise
• Perform assigned month-end accounting and reporting operations activities
• Document controls and procedures for new and existing business models
• Manage special projects as assigned and deliver accurate results
• Provide audit support for control and substantive testing
• Collaborate in system implementation or enhancement projects and assist with UAT as needed
• Develop and prepare schedules and reports regarding team metrics for management review

What we look for:

• 5+ years operational accounting experience in a growing SAAS technology business
• Bachelor's degree with an emphasis in Finance or Accounting
• Experience working with IT, sales, customer contracts, and order desk operations
• Experience with NetSuite and Salesforce, and willingness to learn and adapt to additional systems such as our internal Databricks tools
• Experience creating efficient processes to support the order-to-cash function, using a strong attention to detail
• Advanced proficiency with Excel (pivot tables, Vlookups, Xlookups, building customized formulas, etc.)
• Proactiveness and solution-oriented, always thinking one step ahead
• Database & SQL experience preferred
• Familiarity with CPQ tools or billing platforms like Zuora is preferred
• Advanced analytical skills, especially with working with large data sets
• Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams
• The capability to adjust to change, the ability to thrive in ambiguity, and the ability to operate in a fast-paced, scaling environment with tight deadlines
• Ability to drive manual processes to standardized and automated processes
• Work autonomously as the Subject Matter Expert (SME) on responsibilities assigned, along with the ability to hold oneself accountable
• Project management and problem-solving skills

Pay Range Transparency

Zone 1 Pay Range: $111,800 — $171,500 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.