Sr. Records Clerk

Zenith American Solutions, Inc.; San Francisco (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan with match

Paid time off

Job summary

Zenith American Solutions, Inc. is seeking a Sr. Records Clerk to support the Claims department. The role focuses on maintaining member and dependent files, processing enrollment materials, and handling mail and forms with accuracy.

This position requires a high school diploma or GED, at least one year of data entry experience, strong organization and discretion when handling PHI/PII, and proficiency with MS Office.

Qualifications

• High school diploma or GED required.
• At least 1 year of data entry experience.
• Strong organizational skills and attention to detail.
• Understanding of handling sensitive personal information with discretion.
• Proficiency with MS Office tools and applications.

Responsibilities

• Maintains member and dependent files in an appropriate system; reviews and enters information to support operational staff.
• Generates and releases forms and letters as required.
• Performs clerical duties including preparing enrollment packets, processing mail, copying, faxing, scanning, and filing.
• Provides general office support as assigned by leadership.
• Performs other duties as assigned.

Skills

Data entry

Attention to detail

Discretion

Education

High school diploma or GED

Tools

MS Office

Job description

Position Overview

Title: Sr. Records Clerk

Department: Claims

Union: OPEIU 29

Grade: 15

The Sr. Records Clerk maintains clerical queues and mailboxes related to eligibility and correspondence and ensures workflows are handled within assigned guidelines. The position has minimum necessary access to PHI and PII as defined by the job description/role.

Key Duties and Responsibilities

• Maintains member and dependent files in an appropriate system; reviews and enters information to support operational staff.
• Generates and releases forms and letters as required.
• Performs clerical duties including preparing enrollment packets, processing mail, copying, faxing, scanning, and filing.
• Provides general office support as assigned by leadership.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• At least one year of data entry experience.
• Strong organizational skills and attention to detail.
• Understanding of the sensitive nature of working with personal information and maintaining discretion.
• Computer proficiency, including MS Office tools and applications.

Working Conditions / Physical Effort

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, Zenith American Solutions provides reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. The policy applies to all aspects of employment, including the application process. If an accommodation is needed, please contact the Recruiting Department.

Compensation

$23.69/hr (this rate is intended for hires into this location)

Benefits

Health, vision, and dental coverage; 401(k) retirement savings plan with company match; paid time off (PTO); opportunities for growth.