Claims Clerk

Zenith American Solutions, Inc.; Alameda (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Zenith American Solutions, Inc. is seeking a Claims Clerk to provide clerical support to the claims unit. The role involves processing mail, filing, data entry of claims information, and assisting with receptionist duties.

Candidates should have a high school diploma or GED, basic math skills, and intermediate Word/Excel abilities. The position notes PHI/PII access in accordance with job duties and requires attention to detail.

Qualifications

• High school diploma or GED; six months of general office experience demonstrating dependability and attention to detail.
• Intermediate Word and Excel skills.
• Ability to file alphabetically and numerically.
• Ability to interact effectively with management and other personnel.
• Ability to perform basic arithmetic (add, subtract, multiply, divide).
• Ability to follow instructions written, oral, and diagrammed.
• Ability to read and comprehend simple instructions, memos and short correspondence.

Responsibilities

• Perform alphabetical and numeric filing of claims according to procedures.
• Open, date stamp, sort, count, and deliver incoming mail.
• Process outgoing mail including overnight and special delivery.
• Attach correspondence to scanned files.
• Enter key claims information into the system (indexing).
• Assist with envelope stuffing and mailings.
• Provide back-up support for receptionist duties.
• Other duties as assigned.

Skills

Attention to detail

Interpersonal skills

Numerical ability

Reading comprehension

Time management

Education

High school diploma or GED

Tools

Word

Excel

Job description

Title: Claims Clerk Department: Claims Union: Teamsters 853 Grade: 2

Position Summary

The claims clerk is responsible for providing clerical support to the claim's unit. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Perform alphabetical and numeric filing of claims in accordance with established procedures.
• Open, date stamps, sort, count, and deliver incoming mail.
• Process outgoing mail, including overnight and special delivery letters and packages.
• Attach correspondence to completed scanned files.
• Key claims information into the system (indexing).
• Assist with envelope stuffing and mailings.
• Provide back-up responsibilities for receptionist position.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or general education degree (GED); six months of general office experience through which the candidate has demonstrated dependability, good attention to detail and the ability to interact effectively with others.
• Intermediate computer skills, including Word and Excel.
• Ability to file alphabetically and numerically.
• Ability to effectively interact on a regular basis with management and other personnel within the company.
• Ability to add, subtract, multiply and divide.
• Ability to carry out instructions furnished in written, oral, and diagram form.
• Ability to read and comprehend simple instructions, short correspondence, and memos.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [e-mail], and we would be happy to assist you.

Compensation

$20.00/hr

Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

The original entity of Zenith American has been in business since 1944.

Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011.

By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees.

We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families.

As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

At Zenith American Solutions, we take immense pride in fostering a positive, respectful, and supportive work environment that provides challenging opportunities while supporting a healthy work/ life balance.

Our organizational culture is founded on principles of integrity, honesty and respect for all stakeholders, including our employees, clients, and business partners.

With a low employee turnover rate and a high rate of internal promotions and transfers, the Zenith team is proud to be a part of an 80-year legacy of excellence.

Our employees embody a spirit of integrity, take immense pride in their work, and are enthusiastic about referring others to join our team.