Sr Receivables Analyst

ACI Worldwide in; Omaha (NE); Hybrid; USD 55,000 - 75,000; Full time

Job summary

ACI Worldwide in Omaha, NE is seeking a Sr Receivables Analyst to manage timely collection of receivables across multiple segments, maintain aging data, and generate customer statements. You will identify at-risk accounts, coordinate with internal departments, and guide junior analysts while upholding ACI policies and metrics.

The role emphasizes independent work, strong communication, and collaboration in a fast-paced payments environment. Hybrid work options are noted.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• 3+ years related experience.

Responsibilities

• Researches and reconciles customer accounts using multiple systems and tools.
• Effectively communicates and escalates delinquent receivables to customers and ACI internal partners.
• Works independently with minimal supervisor support and within established guidelines and parameters, and makes decisions on the best method of communication for his or her assigned customer base.
• Develops and maintains strong working relationships with internal partners and customers.
• Minimizes ACI's bad debt through early identification of \"at risk\" receivables.
• Strives to meet or exceed established financial metrics/goals.
• Supports less experienced analysts by providing guidance and assistance.
• Perform other duties as assigned.

Skills

Communication skills

Independence

Analytical skills

Education

Bachelor's degree or equivalent experience

Tools

Oracle

Job description

ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr Receivables Analyst in Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

Job Summary:

Executes timely collection of ACI account receivables for multiple business segments by contacting all outstanding invoices. Maintains customer data via aged reports by entering, updating, and retrieving data, and producing customer statements of accounts. Assists in resolution of aged debt by involving various internal ACI departments., typically for larger customers. Responds to inquiries from customers. Proper follow up with ACI internal departments according to prescribed timelines to insure timely resolution. Provides training and guidance to less experienced analysts on how to use tools and resources to effectively assist customers.

Job Responsibilities:

• Researches and reconciles customer accounts using multiple systems and tools.
• Effectively communicates and escalates delinquent receivables to customers and ACI internal partners.
• Works independently with minimal supervisor support and within established guidelines and parameters, and makes decisions on the best method of communication for his or her assigned customer base.
• Develops and maintains strong working relationships with internal partners and customers.
• Minimizes ACI's bad debt through early identification of "at risk" receivables.
• Strives to meet or exceed established financial metrics/goals.
• Supports less experienced analysts by providing guidance and assistance.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:

• Bachelor's degree in related field or equivalent experience.
• 3+ years related experience.

Preferred Knowledge, Skills and Experience needed for the job:

• Excellent verbal and written communication skills.
• Ability to work independently and make decisions.
• Oracle experience preferred.Standard work environment
• Majority of time spent on PC (Phys. Req.)

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

I n return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams

Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

#LI-LF1

#LI-HybridACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.Sr Receivables Analyst