Sr. Quality Practice Lead – IT Quality Assurance Consultant

CCSI CC Services, Inc.; United States; Hybrid; USD 113,000 - 156,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Parental leave

Paid holidays

Volunteer time off

Tuition assistance

Employee resource groups

Job summary

COUNTRY Financial is seeking a Sr. Quality Practice Lead in IT Quality Assurance to drive standardized testing practices across Technology.

The role provides enterprise QA consulting, governance, and thought leadership to delivery teams, trains teams on best practices, and champions modernization of testing with automation and AI-enabled approaches. You'll influence multiple Agile Release Trains and value streams, research industry practices, and help reduce test cycle time while ensuring

Qualifications

• 10+ years of IT QA or related leadership experience.
• Experience coaching teams on testing standards, defect mgmt., and automation adoption.
• Familiarity with test management, requirements traceability, and delivery tools.

Responsibilities

• Designs solutions after gathering business and technical requirements.
• Develops software solutions that are high performing and meet standards.
• Supports testing and debugging of solutions.
• Implements software solutions following best practices.

Skills

QA governance

Coaching teams

Test reporting

Risk-based testing

Automation adoption

Continuous improvement

Tools

Rally

Azure DevOps

Jira

GitLab

Job description

About the role

COUNTRY Financial is seeking a Sr. Quality Practice Lead in the IT Quality Assurance Consultant job profile to help strengthen, standardize, and advance testing practices across Technology. This Quality Engineering-level role provides enterprise quality assurance consulting, coaching, governance, and thought leadership to application areas, Agile Release Trains, value streams, and delivery teams. Rather than creating program-level test strategies or designing individual test cases, this role enables teams to improve how they plan, execute, measure, and continuously improve testing. The role researches modern industry testing practices, evaluates emerging tools and approaches, and recommends process and automation improvements that reduce test cycle time, improve release confidence, and accelerate time to production while maintaining quality, reliability, and alignment to enterprise standards.

How does this role make an impact?

• Designs solutions after gathering business and technical requirements.
• Develops software solutions that are high performing and meet technical standards.
• Supports testing and problem solving/debugging of solutions.
• Implements software solutions following best practices.

Qualifications and Experience

• Typically requires 10+ years of relevant experience or a combination of related experience, education and training.
• Experience in an IT Quality Assurance Consultant, Quality Practice Lead, Quality Engineering Lead, QA Governance Lead, QA Transformation Lead, Test Lead, QA Manager, or similar role.
• Experience coaching teams on testing standards, defect management, test reporting, risk-based testing, regression testing, automation adoption, and continuous improvement.
• Experience with quality metrics, defect leakage analysis, test case quality, test coverage, release readiness reporting, dashboards, and process improvement programs.
• Experience with test management, defect management, requirements traceability, and delivery tools such as Rally, Azure DevOps, Jira, GitLab, or similar platforms.
• Knowledge of insurance, financial services, or other regulated business domains.
• Familiarity with modern quality practices and tools including AI-enabled testing, quality gates in CI/CD, test automation accelerators, performance testing, observability, test data management, and test environment management.
• Ability to work across multiple teams and priorities in a dynamic environment where work may occasionally extend beyond normal business hours as business needs dictate.

Salary and Incentives

#LI-Corp Base Pay Range: $113,200-$155,650. The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Benefits

• Insurance benefits (medical, dental, vision, disability, and life)
• 401(k) with company match
• Paid time off
• Parental leave
• Paid company holidays
• Paid time off to volunteer in your community
• Tuition assistance and industry education certificates and designations
• Employee resource groups to connect with your peers

Equal Opportunity

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment.

Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Location and Work Options

COUNTRY is headquartered in Bloomington, IL and offers hybrid, onsite and remote opportunities. If you're based at our Bloomington, IL corporate office, you'll enjoy a hybrid work schedule - three days in the office and two days working remotely. For roles posted as remote, candidates who live more than 50 miles from Bloomington, IL may qualify for a fully remote arrangement.

About the Company

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.