Sr. Quality Manager

Arenatechnologies; Alexandria, Northern (VA, KY); On-site; USD 150,000 - 180,000; Full time

Job summary

Systems Planning and Analysis, Inc. (SPA) seeks a Senior Quality Manager to lead enterprise-wide quality initiatives and end-to-end audit lifecycles, ensuring ISO and CMMI compliance across sites.

The role emphasizes CAPA management, process performance measurement, and training, with a background in large organizational environments and strong configuration management skills.

Qualifications

• 8+ years of Quality Management experience in large organizations.
• Extensive CMMI and ISO audit expertise covering multi-site coordination.
• ISO Lead Auditor and CMMI Practitioner certifications.
• CAPA management including root cause analysis and effectiveness monitoring.
• Experience developing business processes and quality documentation repositories.

Responsibilities

• Plan and manage multi-site audits from kickoff to closure.
• Lead CAPA root-cause analysis and effectiveness monitoring.
• Develop and maintain quality documentation repositories and knowledge bases.
• Measure process performance using metrics and dashboards.
• Coordinate cross-functional trainings on quality systems.

Skills

Quality Management

CMMI

ISO Lead Auditor

CAPA Management

Metrics & Dashboards

Cross-functional Leadership

Tools

Configuration tools

Job description

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth,we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.

The corporate Quality Management Office (QMO) focuses on establishing a comprehensive process and quality infrastructure for SPA to consistently deliver on its promise of excellence to our customers.

SPA has an immediate need for a Senior Quality Manager with extensive Quality audit expertise. The Senior Quality Manager will lead enterprise-wide quality initiatives, oversee end-to-end audit lifecycles, and ensure compliance with CMMI and ISO standards across multiple sites. This role requires strong expertise in CAPA management, process performance, and internal training. The ideal candidate will have a background in large-scale organizational environments and demonstrate technical proficiency in configuration management tools and quality knowledge base management

Responsibilities

The ideal candidate will have at least eight years of professional experience in Quality Management, including extensive involvement with CMMI and ISO 9001 audit planning and execution and hands‑on coordination of multi‑site audit activities. A minimum of five years of experience working within a large organization is required, with experience in multisite or public companies being highly desirable. This role requires full lifecycle audit management - from planning and scheduling to execution, reporting, and follow-up including deep expertise in CAPA processes, including root cause analysis, CAPA implementation, and effectiveness monitoring.

The successful candidate will have experience conducting internal process development activities and related trainings, along with demonstrated capability in measuring and analyzing process performance using metrics, dashboards, and data‑driven insights. This position also involves managing quality and process‑related knowledge bases, documentation repositories, and standard process libraries, supported by technical proficiency with configuration tools used for governing quality systems. The candidate will have strong communication skills, stakeholder engagement abilities, and cross‑functional leadership experience.

Qualifications

Required Qualifications:

• 8+ years of Quality Management experience, including work within large organizations.
• Extensive CMMI and ISO audit expertise covering multi‑site coordination and full audit lifecycle management.
• ISO Lead Auditor and CMMI Practitioner certifications.
• Strong CAPA management skills, including root cause analysis, corrective/preventive action development, and effectiveness monitoring.
• Experience developing business processes and related trainings, managing process/quality documentation repositories, and using configuration tools for quality system governance.
• Proficiency in process performance measurement and analysis using metrics, dashboards, and data‑driven insights.

Desired Qualifications:

• Background in Lean, Six Sigma and Statistical Process Control including use of Power BI or other data visualization tools
• Prior CMMI ATM experience.
• Strong Risk Management Background.

Pay Range Information

At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $150,000.00/Yr. - USD $180,000.00/Yr.