Sr. Quality Engineer/Supervisor

ITG Brands; Greensboro (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability plans

401k match

Holidays

Paid time off

Recognition programs

Education assistance

Referral bonus

Hybrid workplace

Summer hours

Casual dress

Job summary

ITG Brands, a leading tobacco company, seeks a Quality Engineering Supervisor to oversee quality systems in manufacturing and leaf processing. This role emphasizes data-driven optimization, training, and cross‑functional collaboration to ensure product quality and regulatory compliance.

The ideal candidate has 9+ years in quality management, strong Microsoft Office skills, and experience leading teams. This position offers a hybrid workplace in Greensboro, NC and potential for annual bonus based

Qualifications

• Education and Experience: High School Diploma / GED with 9 years of quality management work experience.
• Preferred: Bachelor’s degree in Engineering, Science, IT, Mathematics or Operations Management with 5+ years of quality management work experience and 3 years supervisory experience.
• Certification: Certified Quality Engineer

Responsibilities

• Provide quality engineering and supervision services to support continuous quality improvement in manufacturing and leaf processing operations.
• Analyze quality and process data to identify sources of variation and recommend improvements.
• Develop and apply training, testing, and experimental designs for process optimization.
• Support specifications management for product, packaging, and process
• Lead PQC staff with 24-hr quality oversight and regulatory adherence.
• Conduct gage studies, calibrations, and operator training.

Skills

Planning

Verbal/written comms

Time management

Problem solving

Adaptability

Cross-functional

Education

Bachelor’s degree in Eng/Science/IT/Math/Ops Mgmt

Certified Quality Engineer

Tools

Microsoft Office

Microsoft Teams

Job description

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

JOB SUMMARY

Provides quality engineering and supervision services to support continuous quality improvement in manufacturing and leaf processing operations.

(This list is not exhaustive and may be supplemented as necessary by the Company)

Contributes to product quality and process improvement by analyzing quality and process data to identify sources of variation, reviewing methods and procedures, designing, and conducting experiments using statistical methods, interpreting the results, recommending, and implementing methods for improvement.

Provides technical direction and special services requested by Operations, Research and Development, and Sales and Marketing by conducting quality related training and testing, experimental design studies, product testing, cost studies, and operational data analysis. Develops innovative techniques to solve problems, as necessary.

Supports the management of product, packaging, and process specifications by identifying, developing, and recommending specification changes that result in improved quality and/or lower costs.

Qualifies new, modified, and alternative raw materials for use in manufacturing by coordinating materials evaluations according to the company's general procedure for qualifying materials and suppliers.

Supports the application of new equipment and instrument technology by performing gage studies and acceptance evaluations, establishing initial settings, developing calibration procedures, and conducting user training.

Leads the PQC staff following 24-hr production quality oversight and adherence to quality and regulatory requirements for cigarette and cigar manufacture.

Performs other job-related duties as assigned.

Qualifications

REQUIRED MINIMUM QUALIFICATIONS:

Education and Experience:

High School Diploma / GED with 9 years of quality management work experience.

Must be 21 years of age or older.

Knowledge of:

FDA regulated manufacturing experience.

Intermediate to advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams.

Skilled in:

Planning, organizing, and prioritizing

Verbal and written communication

Problem/situation analysis

Effective time and task management

Multitasking capabilities

Flexibility and adaptability

Ability to:

Communicate to a broad and diverse audience.

Maintain effective working relationships.

Demonstrate critical thinking.

Work with diverse populations and varying education levels.

Receive and communicate information orally and in writing.

Prioritize assignments, workload, and manage time accordingly.

Work outside of scope of responsibility.

Work extended hours and weekends and provide off-shift support.

Always maintain confidentiality.

Ability to travel 1-5% domestically.

PREFERRED QUALIFICATIONS:

Bachelor’s degree in Engineering, Science, IT, Mathematics or Operations Management with 5+ years quality management work experience and 3 years of supervisory experience.

Certification:

Certified Quality Engineer

Work Environment and Physical Demand

Requires moderate physical effort. Occasionally lifts or moves objects up to 50 lbs.

Reach and grasp objects / hand eye coordination.

Stoop, bend, kneel, crouch, or crawl.

Walks, sits, or stands for extended periods.

Requires prolonged machine operation including vehicle, computer, and keyboard equipment.

Use of manual dexterity and fine motor skills.

Identify and distinguish color and shades of color.

Work with equipment or perform procedures where carelessness may result in injury.

Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions including second‑hand smoke and/or vape.

Risk for occupational exposure to bloodborne pathogens.

This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
• Dollar for dollar 401k match up to 6% and 5% annual company contribution
• 15 Company-paid holidays
• Generous paid time off
• Employee recognition and discount programs
• Education assistance
• Employee referral bonus program
• Hybrid workplace – remote / in office
• Summer hoursCasual dress policy Monday through Friday

Annual Base Salary Range: $90227.00 - $120302.00

Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [e-mail] .

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The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.

All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case‑by‑case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [e-mail] .

We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice . If you have questions, contact us at [e-mail] .