Sr Quality Engineer

Grote Industries, Inc.; Town of Avon (NY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

Grote Industries, Inc. is seeking a Quality Engineer to serve as a key liaison between the company and its customers. This role involves using quality tools such as Six Sigma and data analysis to monitor and improve product quality. Responsibilities include interfacing with customers, leading quality initiatives, and ensuring compliance with quality standards.

The ideal candidate possesses a Bachelor's degree and 3–5 years of quality experience, with strong communication skills and project management capabilities. The position offers opportunities for onsite, hybrid, or remote work based on managerial discretion.

Qualifications

• 3–5 years of experience in quality, ideally in OEM or Heavy Truck Tier 1.
• Six Sigma training or equivalent experience preferred.
• Ability to lead teams and manage projects effectively.

Responsibilities

• Monitor and improve quality of products and processes.
• Interface with customers to resolve quality issues.
• Lead initiatives for quality improvement.

Skills

Quality tools expertise

Statistics and data analysis

Project management

Communication skills

Conflict resolution

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Position Summary

Responsible for serving as liaison between Grote Industries and its customers and suppliers. The QE possesses practical knowledge of various quality tools including 6 Sigma, 8D, 5S, Kaizen, APQP, PPAP, quality system audits, GD&T, project management, warranty analysis, reliability projections and design for Six Sigma. The QE may be called upon to lead teams during problem resolution or warranty product improvement, interact with customers, provide timely and accurate responses to customer concerns, and communicate requirements for quality systems, products and processes to suppliers. They ensure suppliers identify root causes, implement corrective actions, and receive buy‑in from engineering. The QE monitors quality systems, metrics and processes to support company goals such as PPM targets and warranty defect rates, and works with teams in establishing quality plans and problem‑solving.

Responsibilities

• Use statistics and data analysis techniques to monitor and improve products and processes.
• Focus on continual improvement of assigned product lines, processes and customers.
• Actively work to meet company goals and objectives such as PPMs and warranty targets.
• Assist and lead engineering and manufacturing in implementing quality and manufacturing tools to ensure quality products, on‑time launches, and irreversible corrective action.
• Interface with customers to determine requirements and resolve issues.
• Serve as a member of an assigned product development group and support the NPI process, procedures and flow.
• Act as champion for assigned initiatives.
• Utilize and lead the use of quality tools to solve problems.
• Provide directions to quality inspectors on a day‑to‑day basis.
• Maintain safety procedures and practices.
• Develop warranty metrics and manage/reports quality KPIs like PPM, scrap and internal quality indicators.

Qualifications

• Bachelor’s degree from an accredited college.
• Minimum 3–5 years of experience in quality; 2–3 years of project management experience; OEM/Heavy Truck Tier 1 supplier experience is a plus.
• Six Sigma training; Green Belt preferred; quality certifications are a plus.
• Knowledge in analyzing warranty and AIAG core tools.
• Excellent written and oral communication skills; ability to prepare analytic reliability presentations.
• Proficiency with PC, Microsoft Office and data entry.
• Ability to work at a highly motivated level with a sense of urgency and dedication to completing tasks.
• Experience with conflict resolution, problem solving and multitasking.

Physical and Travel Requirements

Ability to ascend and descend stairs, lift up to 75 lbs occasionally, type for extended periods, and work predominantly in a sedentary environment. Ability to see and read PC screens and detect color coding is required. This position requires travel as necessary and may involve onsite, hybrid or remote work arrangements based on manager discretion.

Equal Opportunity Employer

Grote Industries is committed to providing opportunities to all qualified individuals. We will provide reasonable accommodations to qualified applicants and employees with disabilities to enable them to perform the essential functions of the job. If you need assistance or an accommodation due to a disability, please contact our Human Resources department.

Grote Industries is proud to be an Equal Opportunity Employer. We value diversity and are dedicated to fostering an inclusive environment where all employees can thrive. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that a diverse workforce enhances our ability to innovate and create the best outcomes for our customers, employees, and community.