Sr. Quality Assurance Analyst New Remote (United States)

Nutrafol; Northern (KY); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Fully remote work experiences

Medical, dental, vision package

401K with employer match

Quarterly Bonus Program

Flexible PTO

Wellness stipend

Internet stipend

Cell phone stipend

Learning & development stipend

Nutrafol subscription

Job summary

Nutrafol is seeking a Senior QA Analyst to join a fast-moving, remote team focused on web and mobile quality. You will test visually, functionally, and in copy, reporting defects clearly to product managers and developers.

You’ll work in a modified Agile process, use Jira for tracking, and bring hands-on AI-driven testing techniques to improve efficiency and reliability for our eCommerce platform.

Qualifications

• 5+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment.
• Strong attention to detail and exceptional communication skills (oral and written).
• Good understanding of Agile workflow and development methodologies.
• Experience working with multidisciplinary teams of developers, designers, product managers, and testers.
• Recent hands-on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve overall testing efficiency.

Responsibilities

• Manually test the Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process.
• Find, clearly report, and track bugs and other defects in Jira, working in close collaboration with the QA lead, product managers, and developers to solve issues.
• Ability to quickly understand testing tasks and follow through on testing in a timely manner.

Skills

Manual testing

Quality Assurance

JIRA

Agile methodologies

Communication

Tools

Jira

AI tools

Job description

We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You:

Nutrafol is searching for a Senior QA Analyst who is a strong, hands‑on tester with a proven ability to quickly identify bugs and quality issues. Our ideal candidate combines technical know-how, critical thinking, speed, and relentless attention to detail to ensure deliverables are top quality. You should be comfortable testing rapidly changing features, identifying issues others may miss, and clearly communicating defects to product managers and developers.

We are a highly motivated, collaborative, fast-moving team with an entrepreneurial spirit and bias for action. If you're interested in joining a dynamic, creative, and innovative company, then this may be the perfect opportunity for you!

This is a remote role based in the United States and reports to the SVP, QA and Technology.

Responsibilities:

• Manually test the Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change
• Find, clearly report, and track bugs and other defects in Jira, working in close collaboration with the QA lead, product managers, and developers to solve issues
• Ability to quickly understand testing tasks and follow through on testing in a timely manner

Requirements:

• 5+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment
• Strong attention to detail and exceptional communication skills (oral and written)
• Good knowledge of JIRA and other QA/development tools
• Good understanding of Agile workflow and development methodologies
• Experience working with multidisciplinary teams of developers, designers, product managers, and testers
• Passionate about the customer experience, and what can be done to improve it
• Understanding of regression testing and Progressive Regression Mapping
• Recent hands‑on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve overall testing efficiency

Interview Process:

• Talent Acquisition Interview
• Team Interview
• Finalist Interview
• Background/Reference Checks
• Offer

Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

Salary Range:

$110,000 - $125,000 USD

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance discounts and benefits

California residents may review our CCAA notice here .

Candidates who have previously been employed at a Unilever-owned company are still eligible for employment with Nutrafol, and we invite you to apply.

If you are a current employee at a Unilever-owned company, as part of the process, we ask that you consult with your HR partner regarding your interest in a role at Nutrafol before, or at the point of applying. They will be sure to notify our team of your application.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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