Sr Property Manager

Phipps; New York (NY); On-site; USD 82,000 - 92,000; Full time

Job summary

Phipps Houses seeks a Senior Property Manager to lead day-to-day management of an established portfolio of affordable housing in the Bronx, NY. The role oversees a mixed-income portfolio with over 1,400 units across 10 properties, supervising a site management team and maintenance staff.

The candidate will provide excellent resident service, ensure regulatory compliance (HUD/LIHTC), and collaborate with agency partners.

Qualifications

• 5 years experience managing affordable residential rental properties.
• Experience supervising staff and coordinating with multiple teams.
• Knowledge of LIHTC, HUD regulations, and rent calculations.

Responsibilities

• Tenant communications and coordination of social services when appropriate.
• Rent subsidy management with various agencies.
• Oversee annual unit inspections and repairs; ensure violations are corrected.
• Oversee rent collections, delinquencies, and repayment agreements.
• Coordinate make ready of units for re-rental; approve leases for move-ins and renewals.
• Prepare for annual HUD REAC inspection and annual owner certifications.

Skills

Communication skills

Customer service

Staff supervision

Budgeting

Education

Associate degree

Bachelor's degree preferred

Tools

Yardi

Excel

On Site

Site Comply

Job description

Job Title: Sr. Property Manager

Department: Property Management

Reports To: Area Manager/VP

FLSA Status: Exempt

Phipps Houses is one of the nation’s oldest and largest not-for-profit developers/owners of affordable housing. It is a multi-faceted real estate organization, involved in the development, finance, construction and asset management of new and rehabilitated multi-family housing for low to middle income New Yorkers. Through its subsidiary, Phipps Houses Services, Inc., it conducts residential and commercial property management. The Organization is looking for an experienced, energetic Senior Property Manager to lead in the day-to-day management of an established portfolio of affordable housing in the Bronx, New York. This is a mixed income portfolio of Tax Credit, HUD senior, one coop and one supportive housing property. The portfolio contains over 1,400 units over 10 properties. We pride ourselves on the longevity of our staff, great salary and benefits program, and the team-oriented culture we have built.

Successful candidate must have experience in supervising a large portfolio of affordable housing assets along with tax credit experience and managing a staff of direct reports. Responsibilities include providing great customer service to our residents; overseeing a site management team and maintenance staff; the ability to work collaboratively with site staff and other team members within the organization. The applicant must demonstrate excellent writing and planning skills and must be a confident and quick-thinking individual able to prioritize essential tasks.

We offer an excellent work environment with terrific benefits and a competitive salary based upon experience and education.

Salary range: $82,000 to $92,000 (based on education, training and experience). This position is also eligible for an annual discretionary bonus.

Essential Duties and Responsibilities

• Tenant communications and coordination of social services when appropriate
• Rent subsidy management with various agencies
• Coordinates annual unit inspections and need for repairs
• Ensure any building violations are promptly corrected
• Approve applicants for HUD subsidized units
• Execute leases for new move-ins, renewals, and transfers
• Coordinate make ready of units for re-rental
• Oversee rent collections and delinquencies, repayment agreements
• Oversee legal services related to lease enforcement and delinquent accounts
• Approve invoices for payment
• Work with the Purchasing Department for the procurement of the services and materials needed
• Prepare for annual HUD REAC inspection
• Prepare and submit annual owner certification reports to regulatory agencies
• Work with governmental agencies and site staff to ensure overall regulatory compliance, i.e. HUD, HPD, HDC, DHCR etc.
• Evaluate personnel requirements and other management site costs as they compare from site to site and make recommendations accordingly

Supervisory Responsibilities

Manages site staff at the assigned properties. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Technical Skills

To perform this job successfully, an individual should have knowledge of Yardi software, On Site, Site Comply, other database software; order processing systems; Excel spreadsheets. Knowledge of HUD and LIHTC rent and income calculation formulas, eligibility rules.

Certificates, Licenses

• LIHTC certification
• Fair Housing, and Reasonable accommodations policies
• HUD Occupancy guidelines
• Knowledge of the 4350 HUD Handbook for Multifamily properties
• NYC landlord tenant law
• Rent Stabilization rules

Other Skills And Abilities

Bilingual (Spanish) a plus

Education And Experience

• Associate’s Degree (60 or more college credits) required – Bachelor’s degree preferred
• 5 years experience managing affordable residential rental properties
• Supervisory experience of 5 or more staff
• Excellent interpersonal and communication skills are required for daily interaction with tenants
• Excellent written and verbal communication skills

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.