Sr. Property Claims Adjuster

Mutual of Enumclaw Insurance Company; Washington; Presencial; USD 84.000 - 105.000; Jornada completa

Descripción de la vacante

Mutual Of Enumclaw Insurance Holding Company is seeking a Sr. Property Claims Adjuster to determine coverage, investigate, evaluate, negotiate, and resolve moderate complex property claims.

This field role requires the candidate to be located in Washington state, work during Pacific Standard Time business hours, and have high-speed internet access. The role reports to a Property Claims Supervisor and supports individuals, farms, and businesses across the state.

Formación

• Bachelor's degree preferred or equivalent experience in business/industry
• 5–7 years of insurance property field claims adjusting experience
• Knowledge of insurance policies and regulatory environments
• Proficient with Microsoft Office and claims-related software

Responsabilidades

• Provide ethical, responsive claims service
• Adjust personal, farm, and commercial property claims within Washington
• Interact with policyholders, agents, contractors and adjusters to resolve claims
• Manage workload while maintaining claims quality and timely service
• Refer claims for subrogation and potential fraud
• Conduct field or desk investigations and direct service providers as needed
• May require after-hours duty/availability

Conocimientos

Insurance knowledge

Investigations

Xactimate

XactAnalysis

Communication

Educación

Bachelor's degree or higher

Industry certifications preferred

Herramientas

Xactimate

XactAnalysis

Descripción del empleo

Overview

Founded in 1898, Mutual of Enumclaw is a people-first insurer rooted in community, recognized as Washington's Best Company to Work For for the 14th consecutive year, and proudly serving individuals, families, farms, and businesses through local independent agents across the West.

The Sr. Property Claims Adjuster reports to a Property Claims Supervisor. The primary function of this role is to determine coverage, investigate, evaluate, negotiate, and resolve moderate complex property insurance claims.

Location: This is a Field role, and candidates MUST be located in the state of Washington. Candidates must be able to work during our core Pacific Standard Time (PST) business hours and must have high-speed internet (internet speed test required).

Hiring Range:$83,805 - $94,124*

Salary Range:$83,805 - $105,011

Responsibilities

• Provide Ethical, Responsive, Personal, and Efficient claims service
• Apply a strategic approach to adjusting personal, farm, and commercial lines property claims within the state of Montana.
• Interact with policyholders, agents, contractors, independent adjusters, and other vendors/partners to facilitate accurate, prompt claims resolution.
• Effectively manage workload while maintaining focus on claims quality and timely customer service.
• Recognize and refer claims for subrogation and fraud potential.
• Conduct field or desk investigations and inspections of damaged property; direct service providers in such activity with an emphasis on completing fieldwork and structural claim resolution while on-site or virtually.
• May require after-hours duty/availability.

Qualifications

Required Skills and Abilities:

• Knowledge of insurance policies and regulatory environments.
• A demonstrated history of highly inquisitive claims investigations.
• Proficient with Microsoft Office products and claims-related software programs, including Xactimate and XactAnalysis.
• Ability to individually create accurate reconstruction and rebuilding estimates and obtain agreement on repair costs and timeline from appropriate stakeholders.
• Strong written and verbal communication skills, including conflict resolution and problem-solving.
• Resilient and adaptable in a demanding and changing environment.

Education and Experience:

• Bachelor's preferred or equivalent business/industry experience.
• Insurance industry designation(s)/certification(s) preferred.
• 5-7 years of insurance property field claims adjusting experience.

Physical Requirements:

• Must be able to climb ladders to perform inspections of damaged structures.
• Must be able to negotiate steep stairs and roofs.
• Must be able to lift 25lbs.
• Must be able to drive long distances.
• Prolonged periods of sitting at a desk and working on a computer, including video conferencing.