Senior Property Claims Adjuster – WA Field Expert

Mutual of Enumclaw Insurance Company; Washington; On-site; USD 84,000 - 94,000; Full time

Job summary

Mutual of Enumclaw Insurance Company in Washington seeks a Sr. Property Claims Adjuster to investigate, evaluate, negotiate and resolve moderately complex property claims. This field role reports to a Property Claims Supervisor and requires in-state residency with Pacific Time hours and reliable internet.

You will handle personal, farm, and commercial property claims across Washington, using strong regulatory knowledge and analytical skills to deliver fair outcomes and timely service.

Qualifications

• 5–7 years of property field claims adjusting experience.
• Bachelor’s degree or equivalent business/industry experience.
• Strong knowledge of insurance policies and regulatory requirements.
• History of thorough, inquisitive claims investigations.
• Ability to build accurate reconstruction estimates and gain stakeholder agreement.
• Proficiency with Xactimate, XactAnalysis, Microsoft Office, and claims software.
• Strong communication, conflict resolution and problem-solving skills.
• Resilience and adaptability in a fast-changing environment.
• Insurance designations or certifications are a plus.

Responsibilities

• Adjust personal, farm, and commercial property claims across Washington with a strategic, customer-first approach.
• Determine coverage and conduct field or desk investigations and inspections of damaged property.
• Resolve structural claims on-site or virtually whenever possible, and direct service providers in the field.
• Work with policyholders, agents, contractors, independent adjusters, and vendors to reach accurate, prompt resolutions.
• Manage your workload while keeping claims quality and timely service front and center.
• Spot and refer claims with subrogation or fraud potential.
• Provide ethical, responsive, personal, and efficient service on every claim.
• Be available after hours when needed.

Skills

Communication

Conflict resolution

Problem solving

Education

Bachelor's degree or equivalent

Tools

Xactimate

XactAnalysis

Microsoft Office

Claims software

Job description

Mutual of Enumclaw Insurance Company in Washington seeks a Sr. Property Claims Adjuster to investigate, evaluate, negotiate and resolve moderately complex property claims. This field role reports to a Property Claims Supervisor and requires in-state residency with Pacific Time hours and reliable internet.

You will handle personal, farm, and commercial property claims across Washington, using strong regulatory knowledge and analytical skills to deliver fair outcomes and timely service.