Sr Project Manager, Strategic Initiatives (AI Transformation)

Evolent Specialty Services, Inc; United States; Remote; USD 94,000 - 127,000; Full time

Benefits offered by this job

Health insurance

Comprehensive benefits package

Job summary

Evolent Specialty Services, Inc is seeking a Senior Project Manager, Strategic Initiatives to lead AI-enabled workflow rollouts and cross-functional programs across the enterprise. You will translate transformation strategy into disciplined delivery, building integrated plans, managing risks, and ensuring production-ready AI workflows with proper training and controls.

The role requires 5–7+ years in project management, strong communication, and a proven ability to coordinate multiple parallel

Qualifications

• Bachelor's degree in Business, Technology, Healthcare Administration, or related field.
• 5-7+ years of project management experience.
• Experience managing cross-functional, technology-enabled implementations and process improvement initiatives.
• Experience managing multiple concurrent projects and competing priorities in a fast-moving environment.
• Proficiency with project management tools and methodologies (Agile, waterfall, or hybrid), including planning, risk and issue management, and status reporting.
• Strong written and verbal communication skills, with the ability to produce clear documentation and present status, risks, and recommendations.
• Experience defining and tracking KPIs to monitor delivery progress, adoption, and business outcomes.

Responsibilities

• Lead day-to-day execution of AI-enabled workflow implementations, managing project plans, deliverables, and dependencies across multiple parallel initiatives.
• Partner cross-functionally to operationalize AI agents and human-AI operating models with staged rollout and governance.
• Lead change management strategy and execution, including end-user readiness, training, and communications.
• Define and track AI implementation performance, adoption, and business outcomes; report to leadership.
• Manage risks, issues, dependencies, and decisions; escalate concerns and mitigate as needed.
• Facilitate meetings, reviews, and sessions; ensure accountability for actions and deliverables.
• Collaborate with legal, compliance, and business to ensure governance and responsible AI requirements.
• Capture lessons learned and drive continuous process improvement across future AI implementations.

Skills

Project management

Cross-functional leadership

Agile/Hybrid

Stakeholder communication

Education

Bachelor's degree

Job description

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture.

What You'll Be Doing:

We are seeking a highly motivated Senior Project Manager, Strategic Initiatives to lead the day-to-day execution, coordination, and rollout of multiple AI agents and human-AI workflows across the enterprise. Reporting to the Director, Strategic Initiatives (AI Transformation), this role turns transformation strategy into disciplined delivery: building and maintaining integrated plans, driving cross-functional workstreams, managing risks and dependencies, and ensuring each AI-enabled workflow moves from pilot to production with the training, controls, and measurement needed to sustain it. The successful candidate will be an organized, hands-on project leader who thrives in ambiguity, communicates crisply across technical and operational audiences, and keeps complex, parallel implementations on schedule.

Key Responsibilities:

• Lead day-to-day execution of AI-enabled workflow implementations, managing project plans, deliverables, and dependencies across multiple parallel initiatives.
• Partner cross-functionally to lead the operationalization of AI agents and human-AI operating models, ensuring a sequenced rollout plan with appropriate stage gates, go/no-go criteria, and monitoring and oversight.
• Lead change management strategy and execution, ensuring end-user readiness and adoption activities, including standard operating procedures, job aids, training sessions, and communications.
• Define and track AI agent implementation performance, adoption, operational outcomes, and key success metrics; provide leadership reporting and recommendations for continuous improvement.
• Manage project risks, issues, dependencies, and decisions, escalating concerns and recommending mitigation strategies to keep initiatives on track.
• Facilitate project meetings, status reviews, and working sessions; drive accountability for action items, decisions, and deliverables across stakeholders.
• Collaborate with legal, compliance, and the business to ensure projects adhere to governance, compliance, privacy, security, and responsible AI requirements.
• Capture lessons learned and drive continuous process improvement across future AI agent implementations.

Required Qualifications:

• Bachelor's degree in Business, Technology, Healthcare Administration, or related field.
• 5-7+ years of project management experience.
• Demonstrated experience managing cross-functional, technology-enabled implementations and process improvement initiatives.
• Experience managing multiple concurrent projects and competing priorities in a fast-moving environment.
• Proficiency with project management tools and methodologies (Agile, waterfall, or hybrid), including planning, risk and issue management, and status reporting.
• Strong written and verbal communication skills, with the ability to produce clear documentation and present status, risks, and recommendations to both operational and technical audiences.
• Experience defining and tracking KPIs to monitor delivery progress, adoption, and business outcomes.

Preferred Qualifications:

• Project management certification (PMP, CAPM, Agile, SAFe, or equivalent).
• Change management training or certification (Prosci, CCMP, or equivalent).
• Experience supporting implementations of generative AI, machine learning, automation, or intelligent workflow solutions.
• Healthcare, payer, provider, utilization management, or regulated industry experience preferred.
• Experience with process mapping, workflow design, or operational process improvement methodologies (Lean, Six Sigma, or equivalent).

Why Join Us?

• Opportunity to drive impactful AI initiatives in a rapidly evolving industry.
• Collaborative environment with cross-functional teams, including data science, product, engineering, and operations.
• Competitive compensation, benefits, and opportunities for professional growth.

If you are passionate about the application of AI in healthcare and want to play a pivotal role in shaping AI-driven transformation, we'd love to hear from you!

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

The expected base salary/wage range for this position is $110,000. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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