OUR COMPANY
DISPLAYIT, LLC stands as an acclaimed designer and manufacturer, specializing in the creation of structured experiential environments. Established in 1998 in Irvine, California, DISPLAYIT is dedicated to designing, constructing, and installing innovative structural branded solutions that convey a cohesive brand message for our valued customers.
At the heart of our success is a team of highly talented individuals who collaborate creatively at the highest level, aiming to deliver the finest custom experiences. Our commitment is underscored by our relentless pursuit of creative solutions to exceed customer expectations. We exist not only to meet but to surpass the needs of our customers, and our unwavering focus is on operational efficiency.
Join us in our journey at our state-of-the-art facilities located in the vibrant city of Irvine, where innovation and excellence converge.
Position summary
The Senior Project Manager leads complex custom fabrication and branded environment projects from the approved commercial handoff through engineering, production, delivery, installation, client acceptance, and financial closeout. This role owns the integrated project plan, client communication, scope control, and visibility of budget, schedule, quality, and risk. The role coordinates work across Program Management, Engineering, Estimating, Purchasing, Manufacturing, Quality Control, Logistics, and Field Services in California and Texas. It provides technical guidance and coaching to other project managers without assuming direct supervisory authority unless formally assigned.
Essential duties and responsibilities
Project planning and execution
- Lead multiple complex projects or a major client program from approved estimate and scope handoff through closeout. Confirm deliverables, exclusions, budget, margin assumptions, milestones, dependencies, and decision owners before releasing work.
- Build and maintain an integrated schedule with engineering release dates, material lead times, production capacity, quality checks, shipment, installation, and client approvals. Communicate the impact of changes promptly.
- Run client and internal kickoff, review, production handoff, and closeout meetings. Record decisions and ensure the responsible department accepts each handoff.
- Partner with Engineering and Manufacturing to resolve drawing gaps, finish codes, dimensions, bills of material, production methods, and installation constraints before fabrication; document approved revisions.
- Coordinate purchasing and outside services against the approved plan, escalating long lead items, shortages, capacity constraints, and alternatives with cost and timing implications.
Financial and commercial control
- Maintain the project budget and forecast using current labor, materials, outside services, freight, installation, and approved changes. Identify variance and margin risks and recommend corrective actions.
- Document client and internal scope changes, price and schedule impacts, required approvals, and change orders before changed work proceeds, subject to delegated authority and company policy.
- Provide timely status, forecasts, and escalation options to the Director of Program Management and other designated leaders. Support billing milestones and orderly financial closeout.
Quality, delivery, and client management
- Serve as the primary project contact for assigned clients. Set expectations, confirm decisions in writing, and resolve issues with transparent and timely communication.
- Coordinate readiness reviews with Manufacturing, Quality Control, Shipping, and Field Services; verify that approved specifications, finish requirements, packaging, site conditions, and installation plans are addressed before release.
- Coordinate installation partners and site work within DisplayIt’s contractual scope and applicable safety requirements; identify site issues and route work requiring licensed trade authority to the appropriate responsible party.
- Lead postproject reviews of delivery, rework, margin variance, and client feedback. Recommend practical changes to improve future execution.
Systems and team contribution
- Keep project schedules, purchase and change documentation, approvals, budgets, and status current in Innergy and designated project systems so teams work from the same information.
- Coach project managers and coordinators on planning, client communication, documentation, risk escalation, and financial discipline; contribute to consistent project standards across locations.
Qualifications
- Seven or more years of progressive project management experience in custom fabrication, branded environments, exhibits, architectural millwork, specialty interiors, or a comparable build and installation setting; demonstrated leadership of complex projects.
- Experience managing a project budget, forecast, schedule, change orders, client approvals, vendors, and concurrent workstreams through manufacturing and installation.
- Ability to interpret construction and shop drawings, specifications, finish schedules, and bills of material and to discuss feasibility with technical and production teams.
- Working proficiency with project scheduling tools, spreadsheets, and enterprise resource planning systems; experience with Innergy is helpful but not required.
- Bachelor’s degree in a relevant field or equivalent experience. Valid driver’s license when driving is part of assigned travel.
Competencies
- Project ownership Coordinates dependencies and closes decisions before they delay delivery.
- Financial judgment Forecasts final cost and margin; obtains approval for scope changes.
- Cross functional leadership Aligns client, engineering, shop, logistics, and installers.
- Risk and problem solving Escalates early with feasible options and clear tradeoffs.
- Client communication and coaching Maintains trust while developing sound practices in the project team.
Work environment and essential activity
The role uses a computer and communicates with clients and colleagues for extended periods. It may require visits to active fabrication shops and installation sites, walking or standing during reviews, and use of required protective equipment. Travel and schedule flexibility depend on project milestones. DisplayIt will consider reasonable accommodation for qualified applicants and employees to perform the essential functions.
Performance measures
- Performance is assessed against agreed project goals, including milestone and delivery performance, forecast accuracy and margin variance, timely change order approval, quality and rework, completeness of handoffs and project records, client acceptance, and development of team practices. Targets are established separately for the assigned portfolio.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Regularly required to sit, use hands, and operate office equipment.
- Occasionally required to visit production floor or project sites.
- Moderate noise levels typical of a fabrication or warehouse environment.
- Some travel may be required between facilities or for vendor meetings.