Sr. Project Manager

Mythics; United States; Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote work options

Comprehensive health, dental, and life

Job summary

Mythics is seeking an experienced Infrastructure and Applications Support Manager to lead enterprise IT operations across a globally distributed federal environment. This role oversees infrastructure, systems, databases, network operations, and Tier II/III application support to ensure high availability and performance of mission-critical systems.

The candidate will drive incident, problem, and change management, manage data centers, cloud, and hybrid platforms, and ensure compliance with

Qualifications

• Bachelor’s degree or equivalent in Computer Science, Information Systems, Business Administration, or related field.
• 12+ years of work experience with 7+ years in project or program management.
• 7+ years managing infrastructure, systems, database, and network operations.
• 5+ years with Oracle and MS SQL Server environments.
• Experience leading Tier II/III support teams in an enterprise environment.

Responsibilities

• Lead infrastructure and operations across systems, databases, networks, and applications.
• Oversee Tier II and III support ensuring SLA adherence and rapid incident resolution.
• Manage global data centers, cloud, and hybrid platforms.
• Direct database operations (Oracle, MS SQL Server) and application support services.
• Oversee network operations including LAN, WAN, MPLS, and firewalls.

Skills

Leadership

Cross‑functional team work

Incident & change management

Communication to executive audiences

Education

Bachelor’s degree or equivalent in CS/IS/Business

Tools

Oracle

MS SQL Server

Data center operations

Job description

Mythics is seeking an experienced Infrastructure and Applications Support Manager to lead enterprise IT operations across a globally distributed federal environment. This role is responsible for infrastructure, systems, databases, network operations, and Tier II/III application support to ensure high availability and performance of mission‑critical systems.

Responsibilities and Essential Duties

• Lead infrastructure and operations across systems, databases, networks, and applications
• Oversee Tier II and Tier III support, ensuring SLA adherence and rapid incident resolution
• Manage global environments including data centers, cloud, and hybrid platforms
• Direct database operations (Oracle, MS SQL Server) and application support services
• Oversee network operations including LAN, WAN, MPLS, and firewalls
• Lead geographically dispersed teams (system admins, DBAs, network engineers, support staff)
• Drive operational processes including incident, problem, and change management
• Support system upgrades, releases, and cloud migration initiatives
• Ensure compliance with federal security, availability, and performance requirements

Other Duties

• Perform all other duties as assigned

Qualifications

• Active PMP certification
• Active Top Secret (TS) clearance
• Bachelor’s degree or equivalent experience in Computer Science, Information Systems, Business Administration, or a related field
• 12+ years of work experience, with 7+ years in project or program management
• 7+ years managing infrastructure, systems, database, and network operations across multiple locations
• 5+ years of experience with Oracle and MS SQL Server environments
• Proven experience managing enterprise network operations (LAN, WAN, MPLS, firewalls)
• Experience leading Tier II and Tier III support teams in an enterprise environment
• Previous experience with Dept of State required
• Certifications such as OCP, Microsoft DBA, CCNA, or CompTIA Network+
• ITIL Foundation certification or higher

Knowledge / Skills / Abilities (KSAs)

• Experience supporting Windows and Linux environments
• Hands‑on experience with data center operations (servers, storage, networking)
• Understanding of SDLC and application support methodologies
• Experience in federal or globally distributed environments
• Strong hands‑on knowledge of enterprise infrastructure
• Ability to manage complex, distributed teams and systems at scale
• Effective communication across technical and executive audiences
• Commitment to accountability, service delivery, and continuous improvement

Benefits

• Comprehensive Health, Dental, and Vision plans
• Premier 401(k) retirement plan with corporate matching and a 529 college savings plan
• Tax‑advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources
• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs, and additional flex time off
• Employee referral program
• Employee recognition, gift, and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards, and kick‑off parties
• Health and wellness‑focused activities
• Relaxation Spaces
• In‑office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Other Information

As a federal government contractor and a recipient of federal funding, Mythics and Emergent are required to abide by the Drug‑Free Workplace Act. The company requires pre‑employment drug tests for all candidates; marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for.

EEO Statement

Mythics, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. For those unable to complete an online application, alternative methods are available by contacting [e-mail].