Renewal Specialist

Mythics; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Remote or hybrid work options

Job summary

Mythics is seeking a Renewal Specialist 1 to support sales goals through professional techniques and strong customer service. You will maintain relationships with existing accounts while providing sales and marketing coverage across the territory.

Responsibilities include developing proposals, leveraging market knowledge, following up on leads, and keeping accurate account records. The role requires 0–2 years in sales or customer service and a Bachelor\'s degree or equivalent.

Qualifications

• Bachelor's degree, or equivalent work experience.
• 0–2 years of sales or customer service experience.
• Proficiency with MS Office and familiarity with Salesforce CRM is preferred.

Responsibilities

• Develops maximum sales potential in the assigned territory through competitive sales techniques and knowledge of the company's products and services.
• Builds and maintains quality relations with existing accounts and increases sales base and volume.
• Contacts customers via telephone, correspondence, or in person to meet and surpass profitable sales goals.
• Reevaluates work to increase market share.
• Creates customized proposals to meet specific customer requirements efficiently.
• Keeps abreast of market conditions and product updates.
• Utilizes leads to expand the customer base and follows up promptly.
• Maintains updated files on all accounts in the territory.
• Provides information and follow up on customer requests.

Job description

The Renewal Specialist 1 supports the company’s sales goals through professional sales techniques and good customer service, maintains quality relations with existing accounts, and provides sales and marketing coverage by performing the following duties.

Duties And Responsibilities

• Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses.
• Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
• Contacts customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.
• Reevaluates work on an ongoing basis to increase market share.
• Creates customized proposals to meet specific customer requirements in an efficient manner.
• Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
• Utilizes company leads to expand current customer base and follows up all leads promptly.
• Maintains updated, organized files on all accounts in assigned territory.
• Provides information and/or follow up on customer as requested.

Other Duties

• Perform all other duties, as assigned.

Qualifications

• Bachelor's degree, or equivalent work experience
• 0-2 years of sales or customer service experience

Knowledge / Skills / Abilities (KSAs)

• Ability to learn Red Hat technologies and develop technology acumen
• Experience working with MS Office applications, including Word & Excel
• Experience working with Salesforce CRM
• Ability to multi-task and self-manage priorities
• Ability to make and coordinate sales calls with potential customers
• Ability to find, develop, and close business
• Strong time management skills
• Attention to detail and accuracy in work product
• Ability to develop and manage positive customer relationships
• Excellent oral and written communication skills

Company Overview

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug‑Free Workplace Act, which requires Mythics and Emergent to provide a drug‑free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre‑employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Emergent, a subsidiary of Mythics, LLC, is an award‑winning IT solutions provider and value‑added reseller based in Virginia Beach, Virginia. Since 2006, Emergent has specialized in solving complex challenges and delivered best‑of‑class technology solutions to operations in all levels of government, education, and commercial organizations worldwide. At Emergent, we are looking for motivated people with the expertise and insight to tackle the toughest client issues.

Why Work at Emergent?

Because at Emergent, YOU count! At Emergent, our Corporate Values are at the foundation that everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Emergent, you will experience a truly enjoyable corporate culture.

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:

• Comprehensive Health, Dental, and Vision plans
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax‑advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources

Unlock Exclusive Benefits For Full-Time Employees

• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards and kick‑off parties
• Health and wellness‑focused activities
• Relaxation Spaces
• In‑office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Emergent, LLC is an equal opportunity employer.

In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law.

We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment.

As a federal government contractor, Emergent has developed and maintains a written affirmative action program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed.

For those unable to complete an online application, alternative methods are available by contacting [e-mail].

For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.