Sr. Program Manager (Manhattan)

Insight Global; Blue Ash (OH); On-site; USD 150,000 - 190,000; Full time

Job summary

Insight Global in the United States is seeking a contract Senior Technology Program Manager to lead a Fortune 50 retailer's multi-year supply chain transformation. The program includes WMS, TMS, yard and labor management implementations across the distribution network, with regression testing and a first go-live planned mid-2027.

You will join an established PMO, coordinate with internal teams and external partners, hold vendors accountable, manage RAID, deliver governance and executive status

Qualifications

• 8+ years in program or project management.
• Experience leading large technology programs in supply chain, warehousing, transportation or distribution.
• Experience working in a large PMO structure and managing system integrators, software vendors and testing partners.
• Experience delivering enterprise system implementations through testing, cutover and go-live.
• Experience with Manhattan Active, WMS, TMS, yard management or labor management.
• Experience with executive reporting, budget management, risk management and program governance.
• Familiarity with Agile, Waterfall and hybrid delivery methods.
• Willingness to travel for rollout support.
• Experience with similar platforms (Blue Yonder, SAP EWM/TM, Körber).
• Knowledge of distribution center operations and logistics.

Responsibilities

• Lead planning, execution and governance for warehouse and transportation system implementations
• Build and maintain integrated program plans, critical path schedules and decision logs across workstreams
• Build program-level milestone plans from the plans of underlying project teams
• Coordinate across warehouse operations, transportation, supply chain, merchandising, infrastructure, data, integration, testing and deployment teams
• Manage outside workstreams with the software vendor, system integrator and testing partner
• Own the RAID process (risks, actions, issues, decisions), and escalation issues affecting scope, schedule, budget or operational readiness
• Run governance, executive status reporting and stakeholder communications
• Keep the program on track with governance standards, release management and quality expectations
• Support testing, cutover and rollout, including onsite time at locations across the US

Skills

Program management

Large PMO experience

Multiple workstreams leadership

Supply chain tech programs

Executive reporting

Budget and risk management

Agile/Waterfall hybrid

Travel willingness

Vendor management

Tools

Manhattan Active

WMS

TMS

SAP EWM/TM

Job description

Job Description

An employer is seeking a contract Senior Technology Program Manager for a Fortune 50 retail client's multi-year supply chain transformation. The client is implementing Manhattan Associates' warehouse management, transportation management, yard management and labor management systems across its distribution network.

The program is entering regression testing, the first go-live is planned for mid-2027, and the work will continue for several years after that. You'll join an established PMO and lead delivery across internal teams and outside partners, including the software vendor, a system integrator and a testing partner. Manhattan experience is a plus but not required. We're looking for a program leader who has thrived in large PMO environments and knows how to hold outside partners accountable.

What you'll do

• Lead planning, execution and governance for warehouse and transportation system implementations
• Build and maintain integrated program plans, critical path schedules and decision logs across workstreams
• Build program-level milestone plans from the plans of underlying project teams
• Coordinate across warehouse operations, transportation, supply chain, merchandising, infrastructure, data, integration, testing and deployment teams
• Manage outside workstreams with the software vendor, system integrator and testing partner
• Own the RAID process (risks, actions, issues, decisions), and escalation issues affecting scope, schedule, budget or operational readiness
• Run governance, executive status reporting and stakeholder communications
• Keep the program on track with governance standards, release management and quality expectations
• Support testing, cutover and rollout, including onsite time at locations across the US

Skills and Requirements

• 8+ years in program or project management, including 3+ years leading multiple workstreams at the senior program manager level
• Experience leading large technology programs in supply chain, warehousing, transportation or distribution
• Experience working in a large PMO structure and managing system integrators, software vendors and testing partners
• Experience delivering enterprise system implementations through testing, cutover and go-live
• Experience with Manhattan Active, WMS, TMS, yard management or labor management
• Experience with executive reporting, budget management, risk management and program governance
• Familiarity with Agile, Waterfall and hybrid delivery methods
• Willingness to travel for rollout support
• Experience with similar platforms (Blue Yonder, SAP EWM/TM, Körber)
• Knowledge of distribution center operations and logistics
• PMP, PgMP, SAFe or similar certification

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].