Sr. Program Manager, Launch, Prime Air

Amazon; Charlotte (NC); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Charlotte, NC is seeking a Sr. Program Manager to lead Prime Air site launches from pre-construction through operational readiness. You will own end-to-end launch plans, navigate risks, and drive improvements as Prime Air scales its autonomous delivery system.

The role requires 5+ years in program or project management, data-driven decision making, and proven ability to communicate results to senior leadership. Some travel to launch sites is expected.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Serve as the primary launch manager for assigned Prime Air sites, owning end-to-end delivery from pre-construction through operational readiness.
• Manage program risk: identify, track, and drive mitigation of risks and blockers across construction, staffing, and readiness workstreams, maintaining an accurate launch forecast.
• Lead cross-functional business and operations teams, aligning timelines and dependencies across internal and external stakeholders.
• Report program status, risk, and change control to leadership with clear, decision-ready communication.
• Support up to 50% travel to launch sites and internal meetings.

Skills

Program management

Data & metrics

End-to-end delivery

Stakeholder communication

Job description

Description

How do you get items to customers quickly, cost-effectively, and most importantly safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).

Description

How do you get items to customers quickly, cost-effectively, and most importantly safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).

If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.

Amazon Prime Air is revolutionizing delivery through autonomous drone technology, aiming to deliver packages to customers in 30 minutes or less. Our breakthrough technologies, including advanced BVLOS (Beyond Visual Line of Sight) capabilities and sophisticated detect-and-avoid systems, have earned FAA approvals and are setting new standards in autonomous delivery.

With operations already underway across multiple locations and an ambitious expansion ahead, we are seeking an experienced Sr. Program Manager to lead complex site launches from pre-construction through operational readiness. In this role, you will own the end-to-end launch plan for assigned sites, manage the risks and dependencies that stand between the current state and a successful launch, and drive continuous improvement of the launch process as Prime Air scales its revolutionary delivery system.

You will be responsible for translating business intent into ambiguous, complex real-world environments, proactively identifying and mitigating risks before they threaten a launch date, and engaging stakeholders across the organization to keep sites on plan while balancing the competing priorities of best practice and rapid expansion. This role requires sound judgment in ambiguous environments, strong business acumen, and an exceptional bias for action. You are an effective written and verbal communicator and can navigate competing priorities across a complex organization with high visibility to customers and stakeholders.

Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.

Key job responsibilities

Serve as the primary launch manager for assigned Prime Air sites, owning end-to-end delivery from pre-construction through operational readiness

Manage program risk: identify, track, and drive mitigation of risks and blockers across construction, staffing, and readiness workstreams, maintaining an accurate launch forecast

Lead cross-functional business and operations teams, aligning timelines and dependencies across internal and external stakeholders

Report program status, risk, and change control to leadership with clear, decision-ready communication

Support up to 50% travel to launch sites and internal meetings

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• 3+ years of field site launch experience, with comfort navigating active construction sites and interacting directly with GCs and trades

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annually

USA, GA, Atlanta - 115,600.00 - 160,000.00 USD annually

USA, NC, Charlotte - 115,600.00 - 160,000.00 USD annually

USA, NJ, Jersey City - 127,200.00 - 185,000.00 USD annually

USA, TX, Dallas - 115,600.00 - 160,000.00 USD annually

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10509678