Sr. Program Manager, Change Management, WW Retail Growth & Development

Amazon; Seattle (WA); On-site; USD 104,000 - 185,000; Full time

Job summary

Join a forward-thinking company as a Sr. Program Manager, leading innovative initiatives in grocery retail transformation. This role offers an exciting opportunity to enhance customer experiences and operational efficiency across retail spaces. You'll manage store change requests, optimize processes, and collaborate with diverse teams to drive impactful results. If you're passionate about creating exceptional shopping experiences and thrive in a dynamic environment, this is the perfect opportunity for you to make a significant impact.

Benefits

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Qualifications

• 5+ years of program or project management experience required.
• Experience using data to drive improvements is essential.

Responsibilities

• Lead end-to-end management of store change requests.
• Drive cross-functional collaboration with various teams.

Skills

Program Management

Data Analysis

Stakeholder Management

Process Improvement

Education

Bachelor's Degree

Master's Degree or MBA

Job description

Sr. Program Manager, Change Management, WW Retail Growth & Development

Job ID: 2968803 | Amazon.com Services LLC

Join a dynamic team that's revolutionizing the future of grocery retail at Amazon. As a Program Manager for Retail Store Change Management, you'll lead strategic initiatives that transform our physical retail spaces, including Whole Foods Market locations and Amazon grocery stores. This role offers an exciting opportunity to drive innovation while ensuring seamless execution of store modifications that enhance customer experience and operational efficiency.

Key job responsibilities
- Lead end-to-end management of store change requests, from initial assessment through implementation
- Develop and optimize change management processes while maintaining strong stakeholder relationships
- Analyze business cases and financial impacts for proposed store modifications
- Drive cross-functional collaboration with Design, Construction, Finance, and Operations teams
- Present recommendations and progress updates to senior leadership


A day in the life
Your day might begin with a meeting reviewing proposed store modifications with regional teams. You'll analyze the business impact of these changes, create detailed project plans, and coordinate with various stakeholders to ensure smooth execution. Throughout the day, you'll monitor ongoing projects, resolve challenges, and ensure all modifications align with our customer-first approach. You'll also spend time developing presentation materials for leadership reviews and collaborating with cross-functional teams to optimize our change management processes.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

About the team
The Retail Growth and Development team is passionate about creating exceptional shopping experiences through innovative store design and strategic improvements. We're responsible for planning, designing, and maintaining Amazon's grocery retail locations across the globe. Our team combines retail expertise with data-driven decision-making to continuously enhance our stores' physical environments. We value diverse perspectives and encourage creative problem-solving to drive results that matter to our customers and communities.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.