Sr Program Manager, Change Management, WW Retail Growth & Development

Amazon; Seattle (WA); On-site; USD 122,000 - 202,000; Full time

Job summary

An established industry player is seeking a Sr Program Manager to lead transformative change management initiatives in grocery retail. This role involves overseeing store modifications, optimizing processes, and collaborating with various teams to ensure a seamless customer experience. You'll analyze business impacts, present updates to senior leadership, and drive innovation in physical retail spaces. Join a dynamic team focused on enhancing operational efficiency and delivering exceptional results. If you are passionate about making a difference in the retail sector, this opportunity is perfect for you.

Qualifications

• 6+ years of design experience and strong data analysis skills.
• Ability to translate business needs into effective solutions.

Responsibilities

• Lead management of store change requests from assessment to implementation.
• Drive cross-functional collaboration to enhance customer experience.

Skills

Change Management

Data Analysis

Stakeholder Management

Project Management

Tools

Project Management Tools

Job description

Sr Program Manager, Change Management, WW Retail Growth & Development

Job ID: 2927460 | Amazon.com Services LLC

Join a dynamic team that's revolutionizing the future of grocery retail at Amazon. As a Program Manager for Retail Store Change Management, you'll lead strategic initiatives that transform our physical retail spaces, including Whole Foods Market locations and Amazon grocery stores. This role offers an exciting opportunity to drive innovation while ensuring seamless execution of store modifications that enhance customer experience and operational efficiency.

Key job responsibilities:

1. Lead end-to-end management of store change requests, from initial assessment through implementation.
2. Develop and optimize change management processes while maintaining strong stakeholder relationships.
3. Analyze business cases and financial impacts for proposed store modifications.
4. Drive cross-functional collaboration with Design, Construction, Finance, and Operations teams.
5. Present recommendations and progress updates to senior leadership.

A day in the life:
Your day might begin with a virtual meeting reviewing proposed store modifications with regional teams. You'll analyze the business impact of these changes, create detailed project plans, and coordinate with various stakeholders to ensure smooth execution. Throughout the day, you'll monitor ongoing projects, resolve challenges, and ensure all modifications align with our customer-first approach. You'll also spend time developing presentation materials for leadership reviews and collaborating with cross-functional teams to optimize our change management processes.

BASIC QUALIFICATIONS

- 6+ years of design experience.
- Experience understanding needs of business and end customers and translating them into right solutions.
- Experience gathering and analyzing large amounts of data and delivering continuous business improvements.

PREFERRED QUALIFICATIONS

- Knowledge of project management tools and methodologies (agile to waterfall).
- Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $122,100/year in our lowest geographic market up to $201,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

This position will remain posted until filled. Applicants should apply via our internal or external career site.