Sr Program Manager - Analytics & Insights, WWGS Pricing, Data & Analytics

Amazon.com Services LLC; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

RSU equity

Sign-on bonus

Career growth opportunities

Job summary

Amazon.com Services LLC is seeking a Sr Program Manager to lead analytics initiatives for World Wide Grocery Stores (WWGS), focusing on Culinary teams and Private Brands insights. You will translate vague business questions and disparate data into actionable recommendations, owning end-to-end insights and influencing senior leadership decisions.

The role requires strong program management, deep analytics, and experience in grocery retail.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree or equivalent in a related field.
• Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.
• 5+ years in quantitative/financial analysis, program/project management, retail buying, planning & allocation, pricing, marketing, or ecommerce.
• 3+ years managing cross-functional programs or projects.

Responsibilities

• Leads Culinary insights program, structuring analytical approaches for ambiguous data to generate actionable recommendations.
• Supports cross-banner analytics across WWGS banners (Amazon Fresh, Whole Foods Market, and others).
• Authors executive-ready white paper-level analytic recommendations.
• Manages full lifecycle of insights programs with cross-category analyses and deep-dives.
• Translates stakeholder questions into analyses informing decisions with cross-functional collaboration.
• Establishes repeatable frameworks where data or processes are ill-defined, especially in Culinary and Private Brands.

Skills

Stakeholder management

Strategic thinking

Executive storytelling

SQL & data analysis

Project management

Cross-functional leadership

Ambiguity handling

Education

Bachelor's degree or equivalent in related field

Tools

Excel

SQL

Tableau/Quicksight

Pivot Tables

Job description

As a Sr Program Manager, you will lead analytics initiatives across World Wide Grocery Stores (WWGS), with a primary focus on supporting Culinary teams and Private Brands insights. You will own the end-to-end insights process - translating ambiguous business questions and disparate data sets into clear, actionable recommendations - while also supporting cross-banner ad-hoc analytics needs as they arise. The ideal candidate thrives in ambiguity, can independently structure complex analytical programs, and has the ability to “tell a story” through white paper-level analytic recommendations that influence senior leadership decisions. With a strong program management foundation, deep analytical expertise, and knowledge of the grocery retail landscape, you will operate at the intersection of strategy, analytics, and cross-functional leadership.

Key job responsibilities

• Leads Culinary insights program, serving as the primary analytics partner by structuring analytical approaches where data sources may be ambiguous, incomplete, or non-standard to generate actionable business recommendations.
• Supports cross-banner ad-hoc analytics across WWGS banners (Amazon Fresh, Whole Foods Market, and others) as business needs arise. This includes Private Brands support where needed.
• Authors white paper-level analytic recommendations that synthesize complex, multi-source analyses into compelling, executive-ready narratives for senior leadership.
• Manages full lifecycle of insights programs, including cross-category insights, ad-hoc analyses, and strategic deep-dives, ensuring timely delivery aligned with business priorities.
• Translates stakeholder business questions into analyses that inform decisions, partnering cross-functionally across the analytics organization (assortment, pricing, promotion, category management, etc.).
• Establishes frameworks and repeatable processes in areas where data, processes, or business questions are not well-defined - particularly within Culinary and Private Brands.

Skills

• Ability to manage complex, cross-functional programs with multiple stakeholders and competing priorities in ambiguous environments.
• Proficiency with ambiguous or incomplete data sets; able to structure analytical approaches that yield actionable insights.
• Experience authoring strategic, executive-level analytical documents (e.g., white papers) that influence senior leadership decisions.
• Expertise with large enterprise databases and data query tools to prepare and analyze data across disparate sources.
• Strong understanding of the grocery retail landscape, customer trends, and retail operations.
• Communicates complex information clearly and concisely; tailors approach to specific situations and audiences, including senior leadership.
• Able to effectively lead meetings, present information, and influence decisions across all levels of the organization.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree or equivalent in a related field
• Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.
• - 5+ years of experience in one or more of the following: quantitative/financial analysis, program/project management, retail buying, retail planning & allocation, category management, pricing, marketing, or e-commerce
• - 3+ years of experience managing cross-functional programs or projects

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualificat