Sr. Program Manager

Unigen Corporation; Newark (CA); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading technology company in Newark, CA is seeking a Senior Program Manager to provide enterprise-level support for its products and services. This role involves managing customer relationships, ensuring operational performance, and coordinating cross-functional teams. Candidates should possess at least 7 years of experience in program management within a manufacturing environment and have strong analytical and financial skills. Full-time employment with competitive benefits is offered.

Qualifications

• Minimum 7 years’ experience as a Program Manager in a contract manufacturing environment.
• Strong analytical, financial, and budgeting skills.
• Advanced proficiency of Microsoft Excel is required.

Responsibilities

• Act as the main point of contact and communication for business relationships.
• Responsible for managing all aspects of account program management.
• Ensure customer projects meet expectations and are delivered on time.

Skills

Analytical skills

Financial skills

Budgeting skills

MS Office Suite proficiency

Communication

Education

Bachelor's degree in relevant field

Tools

Microsoft Word

Microsoft Excel

Oracle R12

Agile PLM

Job description

Join to apply for the Sr. Program Manager role at Unigen Corporation

Base pay range

$110,000.00/yr - $145,000.00/yr

Job Title: Sr. Program Manager

Location: Newark, CA

Department: Program Management

Reports to: Vice President of Program Management

Job Overview

Senior Program Manager provides enterprise-level support for Unigen products and services to designated customers, ensuring quality service, operational performance and effective coordination and communication with the customer.

Primary Job Responsibilities

• Voice of the Customer (VoC)
• Main point of contact & communication for business relationships and escalation
• Delivering Reports per the contractual agreement
• Facilitate meeting with customers and CFT or Unigen Leadership
• Responsible for managing all aspects of account program management, which operates in a (CFT) matrix management capacity with the following functional areas: production, planning, materials management, quality, engineering, and new business development.
• Responsible for monitoring and analyzing cost, revenue and profitability performance of programs, providing revenue forecasts and ensuring products are completed on time and within budget; provide pricing rationale and recommendations supporting quotations and proposals for new business opportunities.
• Responsible for ensuring that program operational metrics are in place and are effectively managed. Monitor key operational performance metrics such as on-time delivery, quality, responsiveness, price for value, and use of technology. Review company performance to standards on a regular basis reacting to metrics by identifying root cause and solutions.
• Responsible for submitting claims recovery to customers such as: Purchase Price Variance (PPV), Tariff, Freight, Overtime (OT), Engineering Changes Impacts, Rework, Others
• Responsible for ensuring customer projects meet the customer’s expectations and are delivered on time. Provide timely responses to customer requests, offering clear answers and commitments.
• Ensure accurate interpretation and execution of contractual requirements to the CFT.
• Conduct effective kick-offs and Manufacturing Readiness Reviews to ensure seamless project execution.
• Maintain and nurture the customer relationship with an advocacy attitude and dedication to excellence.
• Facilitate and support Quarterly Business Reviews, driving closure on subsequent actions.
• Coordinate customer site visits as required.
• Mentors and supports new Program Managers.

Key Tools and Technology

• Document and presentation software: Microsoft Word, Excel, Power Point, Adobe Acrobat
• Document control software: PLM Agile
• Enterprise Resource Planning software: Oracle R12 and ASCP
• Data mining, analysis, and reporting software: Portus

Qualifications

• Preferred Bachelor's degree in relevant field or equivalent combination of education and experience.
• Minimum 7 years’ experience as a Program Manager in a contract manufacturing environment.
• Strong analytical, financial and budgeting skills.
• Proficient in MS Office Suite: Word, Project, and PowerPoint.
• Advanced proficiency of Microsoft Excel is required.
• Solid understanding of Backlog and MRP/ERP systems.
• Working knowledge of Product Lifecycle Management (PLM) systems, preferably Agile.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Customer Service, and Manufacturing

Industries

Appliances, Electrical, and Electronics Manufacturing and Semiconductor Manufacturing

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Benefits

• Medical insurance
• Vision insurance
• 401(k)

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