Sr Program Manager

Landis+Gyr AG; Bethlehem (Northampton County); On-site; USD 145,200 - 192,975; Full time

Benefits offered by this job

401(k) retirement plan with company match

Tuition reimbursement

Paid time off: 3 weeks of PTO and 11 paid holidays

Optional pet insurance

Job summary

Landis+Gyr AG is seeking an experienced Sr. Program Manager in Bethlehem, PA, to lead the execution and delivery of key projects. This role involves managing customer relationships, oversight of contracts, and ensuring successful program delivery.

With a focus on team leadership and financial oversight, the Sr. Program Manager will handle budgeting, revenue forecasts, and customer satisfaction, contributing significantly to the company's mission of smarter energy solutions.

Qualifications

• 10 years of experience in Project Management or a related field leading customer accounts.
• Experience managing customer accounts of $100M or more.
• Strong business acumen including forecasting revenues/expenses.

Responsibilities

• Provide leadership and coaching to the program team.
• Act as the principal customer interface and stakeholder partner.
• Coordinate and prioritize activities of supervisors within the contract team.
• Drive issues to resolution independently or with company resources.

Skills

Project Management

Communication skills

Financial oversight

Negotiation

Education

Bachelor’s degree in electrical, network, systems, or business field

Tools

MS Office suite including MS Project

Job description

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Sr Program Manager

At Landis+Gyr, we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid‑edge intelligence, and powerful data analytics.

Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real‑time energy insights. Our record USD 4.6 billion order backlog and strong book‑to‑bill ratio reflect long‑term confidence in our mission and solutions.

Join us at Landis+Gyr, where we manage energy better!

Job Summary

We are seeking an experienced Sr. Program Manager responsible for overall daily planning and execution of Landis+Gyr contracts and ownership of customer relationships for delivery of new products or solutions. The role involves customer interface, subcontract management, new business expansion, operations and maintenance of the network, and financial oversight. The Sr. Program Manager will supervise on‑site personnel, coordinate subcontractors, manage budgets, deliver revenue forecasts, and ensure customer satisfaction through strong contract execution and program delivery.

Key Responsibilities and Accountabilities

• Provide leadership, guidance and coaching to members of the program team.
• Act as the principal customer interface and trusted partner with customers and stakeholders.
• Communicate complex technical details to diverse stakeholder groups.
• Conduct periodic performance reviews of the program team and give feedback.
• Lead and direct resources to fulfill contractual obligations, performance levels, and service levels for complex customer programs.
• Initiate, plan, execute, control, and ensure final customer acceptance of assigned programs.
• Coordinate team and indirect resources to ensure quality deliverables and stakeholder agreement.
• Drive issues to resolution independently or through company resources and manage customer expectations.
• Report and control the financial health of programs, including budgeting and forecasting.
• Manage program scope, schedule, and cost while mitigating risk.
• Keep internal stakeholders (Finance, Sales, Operations, Product Management, executives) apprised of status, KPIs, issues, and risks.
• Demonstrate operational improvements.
• Represent the company professionally in sales activities.
• Perform other tasks or requests as required.

Company Values

• Supports and adheres to Company’s core values.
• Supports and adheres to Company’s Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.

Education and Experience

• Bachelor’s degree in electrical, network, systems, computer, or related business field.
• 10 years of experience in Project Management or a similar multi‑disciplined business environment leading and managing a customer account.
• Experience managing customer accounts of $100M or more.
• Strong interpersonal, written and oral communication skills.
• Ability to coordinate, schedule and prioritize activities of supervisors and leads within a contract team.
• Ability to communicate verbally and in writing.
• Ensure programs remain on schedule, on budget, and within scope.
• Solid understanding of utilities and large organizations.
• Ability to work within a matrix organization and lead resources, dedicated or not.
• Drive stakeholder engagement and executive leadership alignment.
• Define processes, resources, capabilities, and integration points for new solutions.
• Strong negotiation, facilitation, and consensus‑building skills.
• Use influence to secure support of indirect resources for projects.
• Strong business acumen – P&L and financial skills including forecasting revenues/expenses.
• Resolve conflicts and diffuse tense customer situations.
• Advanced knowledge of MS Office suite including MS Project.

Working Conditions/Physical Requirements

• Typical indoor office environment; time spent sitting, working on a computer.
• Occasional use of phone, copier, printer, fax, etc.
• Physical requirements include standing, walking, crouching, lifting up to 10 lb.
• Ability to sit and view a computer screen for long periods; sight, hearing, and speaking in English.
• Reasonable accommodation for disabilities to perform essential functions.
• May be required to work while wearing safety equipment such as hard hats, gloves, hearing protection.

Benefits and Compensation

Competitive benefits including medical, dental, vision coverage, life insurance, and a 401(k) retirement plan with company match. Paid time off: 3 weeks of PTO and 11 paid holidays. Tuition reimbursement, optional pet insurance, supplemental medical coverage, and other perks are also offered.

Pay range: $145,200 – $192,975 per year. Eligible for 401(k) match and annual bonus consideration. Base salary depends on qualifications, experience, skills, education, and certifications.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We’re committed to shaping a better future for everyone.