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Full Time New Braunfels, TX, US
Salary Range: $70,000.00 To $85,000.00 Annually
Essential Duties and Responsibilities
Operations Leadership
- Lead the daily operations of assigned manufacturing and distribution departments.
- Ensure customer orders are produced and shipped within established lead times.
- Balance labor resources across departments to meet changing production demands.
- Monitor production schedules and adjust priorities to maximize throughput and customer service.
- Remove operational bottlenecks and resolve production issues affecting delivery performance.
- Serve as the primary escalation point for daily operational challenges.
Leadership & Employee Development
- Directly supervise Production Supervisors and Shipping/Receiving Supervisors.
- Coach, mentor, and develop supervisors and lead personnel.
- Conduct performance evaluations and provide ongoing performance feedback.
- Participate in recruiting, interviewing, hiring, onboarding, and succession planning.
- Recommend promotions, disciplinary actions, performance improvement plans, and terminations.
- Build a culture of accountability, teamwork, and continuous improvement.
Safety & Compliance
- Ensure compliance with all company safety policies and OSHA requirements.
- Promote a safe work environment by ensuring employees utilize required PPE and follow established work procedures.
- Conduct routine safety observations and participate in accident investigations and corrective actions.
- Maintain compliance with company policies and regulatory requirements.
Production & Customer Service
- Monitor production performance against schedule and customer demand.
- Coordinate production priorities with Sales, Customer Service, Planning, Engineering, and Purchasing.
- Ensure quality standards are maintained throughout manufacturing operations.
- Resolve customer delivery issues through proactive production planning.
- Support new product introductions and production readiness.
Inventory & Materials Management
- Ensure accurate inventory of raw materials, work-in-process, and finished goods.
- Monitor inventory levels and coordinate replenishment with Purchasing and Planning.
- Oversee material movement to support uninterrupted production.
- Ensure Global Shop transactions are completed accurately and timely.
- Lead Lean Manufacturing and continuous improvement initiatives.
- Analyze production metrics to identify opportunities for increased efficiency.
- Develop and monitor departmental Key Performance Indicators (KPIs).
- Lead root cause investigations and implement corrective actions.
- Standardize best practices across assigned departments.
Equipment & Facilities
- Coordinate equipment maintenance priorities with Maintenance.
- Ensure production equipment is operating safely and efficiently.
- Identify capital equipment and facility improvement opportunities.
- Minimize equipment downtime through effective planning and communication.
Administrative Responsibilities
- Review daily production reports and operational metrics.
- Ensure accurate production reporting within Global Shop.
- Maintain departmental documentation and standard operating procedures.
- Prepare reports and updates for the Senior Operations Manager.
- Perform other duties as assigned.
Qualifications
Education
- Equivalent manufacturing leadership experience may be considered in lieu of formal continued education.
- High School/GED, required
Experience
- Minimum of 7 years of manufacturing experience.
- Minimum of 3-5 years of progressive leadership experience managing supervisors or multiple production departments.
- Experience in sewing, assembly, or manufacturing operations preferred.
- Experience with ERP systems.
Knowledge, Skills & Abilities
- Strong leadership and coaching skills.
- Excellent problem-solving and decision-making abilities.
- Knowledge of Lean Manufacturing and continuous improvement methodologies.
- Strong understanding of production scheduling and capacity planning.
- Working knowledge of inventory control and material planning.
- Ability to analyze KPIs and operational performance data.
- Excellent organizational and communication skills.
- Ability to prioritize multiple projects in a fast-paced manufacturing environment.
- Proficient with Microsoft Office and ERP systems.
Key Performance Indicators (KPIs)
The Senior Production Supervisor is accountable for achieving performance goals in the following areas:
- Safety performance
- Productivity and labor efficiency
- Quality and first-pass yield
- Inventory accuracy
- Employee training and cross-training completion
- Scrap and rework reduction
- Employee engagement and retention
Physical Requirements
- Regular walking throughout the manufacturing facility.
- Ability to stand for extended periods.
- Occasional lifting up to 40 pounds.
- Ability to work in a manufacturing environment with exposure to machinery, noise, and varying temperatures.