Sr. Product Manager -Technical, Translation Services

Socket.dev; Seattle (WA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Parental leave

Job summary

Amazon’s Translation Services team seeks a Senior Product Manager - Technical in Seattle to own strategy and execution for a product charter. You will work with content owners, localization managers, and translators to shape features and backlogs, partnering with engineering and UX teams to deliver robust localization tools.

You will balance customer needs with business goals, define ROI, and drive release plans focusing on scalable translation workflows and high-quality outcomes.

Qualifications

• Owns/drives roadmap strategy and definition.
• Experience delivering features and making tradeoffs for a product.
• Contributes to engineering discussions on tech decisions and strategy.
• Manages technical products or online services with accountability.
• Represents customers and stakeholders during executive prioritization.

Responsibilities

• Own the strategy and execution of a product charter within Translation Services.
• Build a backlog of features addressing stakeholder problems and opportunities.
• Collaborate with software development and UX/design teams to define and build features.
• Define product vision, ROI assessment, requirements, and user stories; plan experimentation and releases.
• Stay deeply connected to customer experience while aligning with the broader Translation Services ecosystem.

Skills

Roadmap strategy

Feature delivery

Engineering discussions

Technical product mgmt

Executive prioritization

Education

Bachelor's degree

Tools

Tableau

Qlikview

QuickSight

Job description

Are you passionate about languages and translation? Are you motivated to have a direct impact on customers around the world? Do you have a tech background and love finding creative solutions to challenging problems? Amazon's Translation Services team is responsible for building the tools and features that support the localization and translation needs of all Amazon businesses. We partner with content owners to translate and deliver content for customers around the world, and we are obsessed with providing the right quality content in each language we support. We are looking for a Senior Product Manager to create the vision, strategy, and roadmap that will continually improve and scale our services and deliver the best experience for our customers in their preferred language. If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let’s talk.

Key job responsibilities

As a Senior Product Manager - Technical, you will own the strategy and execution of one of the product charters within the Translation Services space. You will partner with stakeholders across the business -- content owners, localization program managers, and translators -- to understand their biggest problems and opportunities, then build a backlog of features to address those problems. You will work closely with one or more software development and Science teams to define and build those features, then measure the features' ability to successfully meet your stakeholders' needs. You will own the following deliverables: documentation of your product's vision; assessment of entitlement and ROI for your product roadmap; feature requirements and user stories; experimentation set-up and analysis; and release notes. You must be able to be deeply connected to the customer experience, product details, and success metrics, yet be able to zoom out to the 10,000-foot level to understand how your charter fits into the broader Translation Services ecosystem and Amazon as a whole.

A day in the life

There may not be a typical day. One day you may be leading a vision workshop or presenting to a VP, and the next day conducting a deep dive into a customer anecdote or collaborating with your software development and UX Design partners to build a feature. But what is consistent is always have your charter’s goals and progress top of mind, driving clarity and stakeholder alignment, and looking around corners to anticipate problems that may affect individual or team outcomes.

About the team

The team consists of Product Managers, Program Managers, and Software Developers located in Seattle, Barcelona, and Hyderabad. The central team builds end-to-end translation technology, optimizing the quality and cost of translations across all of Amazon's content. We build state of the art translation technology: traditional and LLM-based machine translation, computer-aided translation, translation memories and term bases, LLM-based QA, dynamic workflow/routing decisions, etc.) to streamline productivity and ensure consistent quality.

Basic Qualifications:

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications:

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually