Sr. Product Manager, Product Operations & Insights| US: Remote

Circana; Chicago (IL); Remote; USD 150,000 - 159,000; Full time

Job summary

Circana is seeking a Director of Product Analytics & Telemetry to define what healthy means for our product portfolio. You will establish standards for the shared telemetry and dashboard layer used by multiple teams, ensuring consistent instrumentation across verticals and informing roadmaps with quantitative health signals.

You will partner with product leaders to align instrumentation, lead a cross-functional team, and drive continuous improvement in metrics definitions to support scalable

Qualifications

• 5+ years of experience in product analytics, data/BI, or a technical product management role, with strong quantitative fluency.
• Experience defining metrics and specifications precise enough for an engineer to build against.
• Experience directing a dotted-line, embedded, or cross-functional engineering resource.
• Cross-vertical thinking with a track record of standardizing metric definitions across multiple product lines or teams.

Responsibilities

• Define standardized usage and health metrics across every product vertical in the portfolio.
• Instrument products across the portfolio for usage and health telemetry from day one.
• Set priorities for self-serve dashboards product teams use directly, without requesting ad hoc analysis.
• Ensure delivery-health and risk signal surfaces automatically into roadmap planning and governance.
• Partner with each product vertical to align product-specific instrumentation to shared, standardized definitions.
• Continuously refine what \"healthy\" means as products and the portfolio evolve.

Skills

Product analytics

Telemetry systems

Metrics definition

Stakeholder influence

Cross-functional leadership

People management

Education

Bachelor's degree in data science, statistics, computer science, engineering, or related quantitative field

Tools

Telemetry platforms

SQL/analytics tools

Job description

Let's be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth-powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®.

Role Overview

The Director, Product Analytics & Telemetry will define what \"healthy\" means for every product in Circana's portfolio. This role sets the standards and directs the build work for the shared telemetry and dashboard layer the rest of the organization relies on, giving every team a continuous, quantitative read on how products are performing and being used without needing to request a report. Director, Product Analytics & Telemetry partners with leaders from each product vertical to align product-specific instrumentation to shared, standardized definitions.

Job Responsibilities

• Define standardized usage and health metrics across every product vertical in the portfolio.
• Instrument products across the portfolio for usage and health telemetry from day one.
• Set priorities for self-serve dashboards product teams use directly, without requesting ad hoc analysis.
• Ensure delivery-health and risk signal surfaces automatically into roadmap planning and governance.
• Partner with each product vertical to align product-specific instrumentation to shared, standardized definitions.
• Continuously refine what \"healthy\" means as products and the portfolio evolve.
• Advocate for consistent, standardized metric definitions across product lines with different data shapes.
• Represent product health standards and telemetry findings to product and technology stakeholders.

Requirements

• 5+ years of experience in product analytics, data/BI, or a technical product management role, with strong quantitative fluency.
• Experience defining metrics and specifications precise enough for an engineer to build against.
• Experience directing a dotted-line, embedded, or cross-functional engineering resource.
• Comfortable standardizing definitions across product lines with different data shapes, including 2+ years directly managing or directing technical talent.
• Cross-vertical thinking, with a strong track record of standardizing metric definitions across multiple product lines or teams.
• Ability to influence senior product, technology, and business stakeholders.
• Direct experience with instrumentation or telemetry systems, and background working in a horizontal/platform team supporting multiple verticals, both preferred.
• Bachelor's degree in data science, statistics, computer science, engineering, or a related quantitative field, or equivalent experience.

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote. This role is primarily internal-facing, with minimal travel expected beyond occasional team or leadership meetings.

The salary range for this role is $150,000 to $159,000 USD. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k)to eligible employees. An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and ourcandidate privacy notice. Your current employer will not be contacted without your permission.